Trainer Specialist
Há 1 mês
As a Trainer & Knowledge Base Specialist, you'll be at the heart of our team's growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you'll be developing impactful training programs and knowledge resources that drive our customer support to the next level. You understand that clear, accessible information is key, and you'll use your creativity and organisational prowess to make complex ideas simple and engaging.
Your passion for learning, strong communication skills, and dedication to continuous improvement will make you a cornerstone of our training and support operations.
What we are looking for Proficiency in English (C1 level or higher), with exceptional communication and presentation skills
A strong background in customer support, training, or teaching
Passion for learning and a knack for making complex topics clear and engaging
Detail-oriented and highly organized, with a talent for project management and coordination
Strong problem-solving skills and the flexibility to adapt in a fast-paced environment
Collaborative mindset: works well with stakeholders across departments and values teamwork
Ability to design training materials and documentation that communicate information simply and effectively
What will make you stand out 1+ years of experience in the FinTech industry
Experience with regulated environments
Experience in consulting or a fast-growing start-up
What you'll be working on Develop and deliver comprehensive training programs to onboard and upskill team members and partners
Manage and update our knowledge base, ensuring information is accurate, accessible, and up-to-date
Collaborate with product, support, and compliance teams to translate updates into user-friendly training materials
Create a variety of support resources, from FAQs to troubleshooting guides, tailored to diverse audiences
Continuously improve training and knowledge materials through feedback and performance analysis
What you'll get Competitive salary + stock options
The best tech for your job
30 days of paid holidays (excl. bank holidays)
Option to work 100% remotely or come to the office - your choice
Ability to work abroad for 4 months a year
#J-18808-Ljbffr
-
Trainer Specialist
Há 1 mês
Porto, Portugal Buscojobs Portugal Tempo inteiroAs a Trainer & Knowledge Base Specialist, you'll be at the heart of our team's growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you'll be developing impactful training programs and knowledge resources that drive our customer support to the next level. You...
-
Trainer Specialist
Há 1 mês
Porto, Portugal Deblock Group Tempo inteiroAs a Trainer & Knowledge Base Specialist, you'll be at the heart of our team's growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you'll be developing impactful training programs and knowledge resources that drive our customer support to the next level. You...
-
Trainer Specialist
Há 1 mês
Porto, Portugal Deblock Tempo inteiroAs a Trainer & Knowledge Base Specialist, you'll be at the heart of our team's growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you'll be developing impactful training programs and knowledge resources that drive our customer support to the next level. You...
-
Trainer Specialist
2 meses atrás
Porto, Portugal Deblock Tempo inteiroAs a Trainer & Knowledge Base Specialist, you’ll be at the heart of our team’s growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you’ll be developing impactful training programs and knowledge resources that drive our customer support to the next...
-
Trainer Specialist
Há 1 mês
Porto, Portugal Deblock Tempo inteiroAs a Trainer & Knowledge Base Specialist, you'll be at the heart of our team's growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you'll be developing impactful training programs and knowledge resources that drive our customer support to the next level. You...
-
Trainer Specialist
Há 1 mês
Porto, Portugal Deblock Group Tempo inteiroAs a Trainer & Knowledge Base Specialist, you'll be at the heart of our team's growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you'll be developing impactful training programs and knowledge resources that drive our customer support to the next level. You...
-
Trainer Specialist
2 meses atrás
Porto, Portugal Deblock Tempo inteiroAs a Trainer & Knowledge Base Specialist, you’ll be at the heart of our team’s growth and expertise, empowering agents, partners, and vendors with the knowledge and skills to deliver exceptional service. In this dynamic environment, you’ll be developing impactful training programs and knowledge resources that drive our customer support to the next...
-
AI Trainer Specialist
Há 1 mês
Porto, Porto, Portugal Phiture Tempo inteiroPhiture is a pioneer in the field of AI model development. We are currently seeking a talented Ai Trainer Specialist to join our team.About the Opportunity:We are looking for an experienced writer with fluency in English (US) to help develop and train generative artificial intelligence models.This freelance opportunity is remote and hours are flexible,...
-
Fleet Service Trainer
6 meses atrás
Porto, Portugal Mystic Cruises Tempo inteiro**Company Description** Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the...
-
Expert Training Architect
4 semanas atrás
Porto, Porto, Portugal Deblock Group Tempo inteiroDeblock is a FinTech industry leader, revolutionizing the way we approach customer support and knowledge management. As a Trainer Specialist, you will play a crucial role in driving our team's growth and expertise.">We are seeking a highly skilled and experienced individual to join our training team as a Trainer Specialist. This is an excellent opportunity...
-
In-house Trainer
Há 1 mês
Porto, Portugal SOFYNE ACTIVE TECHNOLOGY Tempo inteiro**Job description** This role contributes to success of SOFYNE by providing regular training to our teams in order to enhance the competencies of individual support consultants by designing and conducting training programs that will boost consultant's workplace performance in alliance with company's core values. You will be responsible for performing...
-
In-house Trainer
6 meses atrás
Porto, Portugal Sofyne Tempo inteiroThis role contributes to success of SOFYNE by providing regular training to our teams in order to enhance the competencies of individual support consultants by designing and conducting training programs that will boost consultant's workplace performance in alliance with company's core values. You will be responsible for performing training needs assessments,...
-
Learning Experience Specialist
4 semanas atrás
Porto, Porto, Portugal Deblock Tempo inteiroDeblock Trainer & Knowledge Base Specialist JobAbout the Role:We are seeking a skilled Trainer and Knowledge Base Specialist to join our team at Deblock. This exciting role will be instrumental in driving the growth and expertise of our agents, partners, and vendors.Key Responsibilities:Develop and deliver comprehensive training programs to onboard and...
-
In-House Trainer
Há 1 mês
Porto, Portugal Phiture Tempo inteiroJob description This role contributes to the success of SOFYNE by providing regular training to our teams in order to enhance the competencies of individual support consultants by designing and conducting training programs that will boost consultants' workplace performance in alliance with the company's core values. You will be responsible for performing...
-
In-House Trainer
Há 1 mês
Porto, Portugal Sofyne Active Technology Tempo inteiroJob descriptionThis role contributes to the success of SOFYNE by providing regular training to our teams in order to enhance the competencies of individual support consultants by designing and conducting training programs that will boost consultants' workplace performance in alliance with the company's core values. You will be responsible for performing...
-
In-House Trainer
Há 1 mês
Porto, Portugal Phiture Tempo inteiroJob descriptionThis role contributes to the success of SOFYNE by providing regular training to our teams in order to enhance the competencies of individual support consultants by designing and conducting training programs that will boost consultants' workplace performance in alliance with the company's core values. You will be responsible for performing...
-
Corporate Learning Specialist
2 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroJob Title: Corporate Learning SpecialistAbout Us:SOFYNE Active Technology is a leading provider of MES, LES, and PLM solutions with over 18 years of experience. We have a strong presence in the automotive, energy, aerospace and defense, consumer products, and luxury sectors.Job Description:We are seeking an experienced Corporate Learning Specialist to join...
-
Corporate Training Specialist
Há 2 dias
Porto, Porto, Portugal Sofyne Active Technology Tempo inteiroAbout the RoleSOFYNE Active Technology is seeking a highly skilled Corporate Training Specialist to join our team. In this role, you will play a critical part in enhancing the competencies of individual support consultants by designing and conducting training programs that align with our company's core values.Key ResponsibilitiesEvaluate strengths and...
-
Recruitment & Development Specialist (M/F)
6 meses atrás
Porto, Portugal Voltalia Portugal Tempo inteiroAt Voltalia we are passionate about renewable energies! We are an electricity producer from wind, solar, hydro, biomass and storage and also a service provider to 3rd party clients such as Development, EPC, O&M and Distribution.Today we are in 20 countries, split among 4 continents, and offering a global operating capacity to our clients. We are listed on...
-
In-House Trainer
Há 1 mês
Porto, Portugal Sofyne Active Technology Tempo inteiroJob descriptionThis role contributes to the success of SOFYNE by providing regular training to our teams in order to enhance the competencies of individual support consultants by designing and conducting training programs that will boost consultants' workplace performance in alliance with the company's core values. You will be responsible for performing...