Customer Service Specialist

Há 1 mês


Aveiro, Portugal Martiform Tempo inteiro

Estamos atualmente a recrutar para a área de Customer Service para integração imediata na equipa na zona de Braga.Perfil:– Formação Superior;– Experiência profissional de 2 anos numa função semelhante;– Excelente capacidade de comunicação e relacionamento interpessoal;– Forte orientação comercial e motivação para atingir resultados;– Capacidade de gestão de prioridades;– Conhecimentos avançados de inglês e espanhol;– Conhecimentos básicos de francês;– Capacidade de gestão de tempo, organização e de coordenação de diferentes projetos em simultâneo;– Conhecimentos médios do Microsoft Office (Excel; Word; Power Point);– Carta de condução.Principais Responsabilidades:– Atendimento telefônico e presencial;– Gestão do serviço de apoio ao cliente;– Gestão de reclamações e responsável pelo serviço pós-venda;– Gestão de encomendas de clientes;– Responsável pelo contacto entre as vendas e o armazém– Responsável pela faturação e orçamentação;– Gestão e tratamento da base de dados de clientes.Oferta:– Possibilidade de Contrato de Trabalho sem termo numa empresa em expansão;– Remuneração de acordo com as competências e experiência demonstradas;– Remuneração extra para a contratação de seguro de saúde;– Bónus anual após contrato sem termo;– Dia de férias extra;– Integração numa empresa dinâmica e jovem.Em caso de interesse interesse na vaga candidate-se.



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