Customer Relationship Management Specialist

6 meses atrás


Aveiro, Portugal Match Profiler Tempo inteiro

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
Customer Relationship Management specialist (M/F) - Remote
What do you need to have:
Hard Skills:

- Bachelor’s degree
- Experience in the use of customer relationship management and service management practices and tools (e.g. SMT)
- Experience with issue and project tracking tools (e.g. Confluence, JIRA)
- Experience with the use of wiki and collaborative sites
- Experience on 1st level support of information systems
- Experience in elicitation of business requirements is valued
- Experience with preparation and provision of IT trainings is valued
- Fluency in English

Soft skills
- Good communication
- Team spirit
- Proactivity
- Time management

What we can offer:

- Personalized support from your team
- Your manager will take into consideration your motivations and suggestions
- Victories will be celebrated together
- Your HR and Support Teams will always be available to help
- Constant feedback on your work
- A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
- And, of course, many gatherings and social events
- Candidatar



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