Customer Relationship Management Specialist
6 meses atrás
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
Customer Relationship Management specialist (M/F) - Remote
What do you need to have:
Hard Skills:
- Bachelor’s degree
- Experience in the use of customer relationship management and service management practices and tools (e.g. SMT)
- Experience with issue and project tracking tools (e.g. Confluence, JIRA)
- Experience with the use of wiki and collaborative sites
- Experience on 1st level support of information systems
- Experience in elicitation of business requirements is valued
- Experience with preparation and provision of IT trainings is valued
- Fluency in English
Soft skills
- Good communication
- Team spirit
- Proactivity
- Time management
What we can offer:
- Personalized support from your team
- Your manager will take into consideration your motivations and suggestions
- Victories will be celebrated together
- Your HR and Support Teams will always be available to help
- Constant feedback on your work
- A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
- And, of course, many gatherings and social events
- Candidatar
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