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French Customer Support Agent In Lisbon

2 meses atrás

Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

Reference: WELI - (FR_3085) About Lisbon
Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string of Atlantic beaches, from Cascais to Estoril.
About the job
We engineer customer experiences on behalf of some of the world's most progressive brands. Through our transformational outsourcing proposition, we can drive performance improvement, deliver a real and lasting transformation in clients' operating models and deliver material financial advantage. Our ability to pay is powered by data and applied analytics, which play a vital role in our work as a digital company.
Key Responsibility:
Answer the client questions via email
Provide customer support via email after a while you can start receiving some calls
Work on continuous improvement for client satisfaction
Required Qualifications
Preferably have experience in technical troubleshooting
Native French speaker
High school diploma required
What we offer
CDD contract
Reimbursement of flight ticket after six months
Discounted apartment for twelve months
Competitive salary and bonus system
Meal Allowance
Health insurance after six months
Please submit your CV and Cover letter in English.
If you have any questions, feel free to get in contact with our recruiter

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