Customer Support Team Lead

Are you a German speaker looking for a new challenge in sunny Lisbon?We are currently recruiting a Customer Service Team Lead, for our I-Gaming client for the office in Parque das Nações, Lisbon. Descrição/Funções Role PurposeTo lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and...

**Role Purpose**: To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses. **Key Responsibilities** - Overall accountability and...

EMEA Team Lead, Customer Experience (CX)MoonPay is looking to hire an EMEA Team Lead, Customer Experience (CX) to join their team. This is a full-time position that can be based in Dublin, Lisbon, or London.MoonPay - A financial technology company that builds payments infrastructure for crypto.Please let MoonPay know you found this position on Cryptocurrency...

Are you a German speaker looking for a new challenge in sunny Lisbon? We are currently recruiting a Customer Service Team Lead for our I-Gaming client for the office in Parque das Nações, Lisbon.Descrição/Funções:Role Purpose: To lead, coach, and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and...

**Company Description** Who are we?** AUTO1 Group is a leader in the Digital used car market worldwide. We are a German company, we are present in more than 30 countries, with more than 5000 employees of all nationalities. We are the largest international used car network in Europe: we have more than 30,000 cars in stock that are bought and sold through...

**Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma - The Sleep Company**. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members representing over 65...

**About the Role** *** **What You'll Do** - Lead performance and get results: You will analyze, strategize, implement action items and empower your team to meet and exceed targets on quality, efficiency/productivity, customer and costs, if applicable. You will also collaborate with other internal or external support teams critical to delivering results. -...

Who we are ,, - at Catawiki, we come across exceptional objects such as these every day. Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion,...

Who we are ,, - at Catawiki, we come across exceptional objects such as these every day. Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion,...

Bnberry, a leading technology company in the hospitality sector, is seeking a dynamic and experienced Head of Customer Support to lead our efforts in providing exceptional customer experiences. Our mission is to seamlessly connect hotels and resorts with short-term rental platforms, enhancing the overall guest experience. The Head of Customer Support will...

We have a challenge for you Oracle Experience Customer (OEC) OCX | Team Lead - Remote Work What we are looking for: - Higher education in Engineering and similar; - Experience in Oracle Engagement Cloud - Knowledge in Oracle Experience Customer (OEC) OCX - Team Leadership Experience - Knowledge of Native Portuguese Language - Good communication skills in...

WIRE IT is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals.We are currently looking for a QA Team Lead to join our team.Required skills:Degree in Computer Engineering or similar;Min. 4 years of experience as a...

**About the Role**: The EMEA mobility business is building a Fleet Support team with the main objective to help Fleets grow and boost their efficiencies on the platform. We are looking for experienced and well-organized Team Lead for our Fleet Support team, to deliver outstanding support for our Operations as we focus on growth and expansions in the...

InnoWave is looking for a QA Team Leadbased in Lisbon - Portugal to integrate our teams and support our clients. QA Team Lead Responsibilities Develop and execute functional test plans and test casesExecution of functional software tests: Integration testsExecution of Regression testsTechnical Test Support and manage the testing deliveryIdentify bugs and...

**Company Overview** Are you passionate and hardworking? Do you thrive in an entrepreneurial environment? beqom is a fast-growing global enterprise software company. We focus on managing compensation and performance for the world’s largest companies. This means we work with the most exciting brands worldwide to support mission-critical business processes....

InnoWave is looking for a .Net Team Lead   to integrate our teams and support our clients, based in Lisbon - Portugal. .Net Team Lead Responsibilities Build robust, performant and high scalable, flexible solutions Participate in the technical design of the solution based on business requirements gathered and analyzed by analysts Participate in the project...

About m.Doc Tasks - You will lead and develop our technical customer support team; in addition to the professional and personal development of our employees both individually and as a team, you will deploy them according to their skills - You will be responsible for ensuring the operation of the IT infrastructure and internal IT support, as well as...

WIRE IT is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals.We are currently looking for a QA Team Leadto join our team.Required skills:Degree in Computer Engineering or similar;Min. 4 years of experience as a...

Capgemini is hiring a Mendix Team Lead. If you have at least 5 years of experience working with Mendix, experience leading teams, and you are looking for new challenges to help you evolve as a professional, Capgemini Portugal is the place for you.We value knowledge of: Degree in Computer Engineering or equivalent; At least 5 years of experience with...

Percona is experiencing significant growth as we continue to mature our IT Security practices and as the company transitions to a software-led organization. The mission of the Security Operation Team Lead is to ensure the overall security of Percona’s information, with a focus on customer information. This is accomplished by managing our Security...