Cash Management Client Support Officer
Há 2 dias
About the job The Cash Management Client Support Officer's mission is to be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interest.
Your Main Activities Are Provide Corporate and Institutional Banking (CIB) clients with a first line entry point for support in their post-sales and post-trade activities.Maintain a dynamic, interactive and pro-active relationship with the clients and with the internal stakeholders, ranging from Front Office to Back Office and Support Functions.Manage client's expectations and be responsible for providing the client with the appropriate answer within a timely manner.Report and handle any incidents, complaints, and claims according to procedures and policies in place.Profile and Skills to Success Bachelor Degree in Economics / Finance / Accounting or related.Up to 2 years of experience in Client Management / Banking and Financial Operations or similar.Advanced level of English, both written and oral.Knowledge in MS Office Excel.Analytical ability.Communication skills, both written and oral.Client focused.Organisational skills.Resilience.Why joining BNP Paribas? Leading banking institution: BNP Paribas is the European Union's leading bank, and key player in international banking. It operates in 63 countries and has nearly 183,000 employees, including more than 146,000 in Europe.Our presence in Portugal: In Portugal since 1985, BNP Paribas today has more than 8,700 employees, distributed across the Group's 10 business entities established in the country.International reach: Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings, and protection solutions.Diversity and Inclusion commitment: BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers.Commitment towards work/life balance: At BNP Paribas we care about our employees' wellbeing and promote a culture of good integration between work and rest.Remote Working Conditions: At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy, and collaboration.Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
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