Cash Management Client Support Officer

2 semanas atrás

Lisboa, Portugal BNP Paribas Tempo inteiro

CASH MANAGEMENT CLIENT SUPPORT OFFICER (JOB NUMBER: 2404CHM18144)

**About the job**
- The Cash Management Client Support Officer mission is to be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interest

**Your Main Activities Are**
- Provide Corporate and Institutional Banking (CIB) clients with a first line entry point for support in their post-sales and post trade activities
- Maintain a dynamic, interactive and pro-active relationship with the clients and with the internal stakeholders, ranging from Front Office to Back Office and Support Functions
- Manage client's expectations and to be responsible for providing the client with the appropriate answer within a timely manner
- Report and handle any incidents, complaints and claims according to procedures and policies in place

**Profile** and Skills to Success**
- Bachelor Degree in Economics, Finance, Accounting or other similar
- At least 4 years of experience in Cash Management and/or Banking and Financial Operations
- Advanced level of English, both written and oral
- Knowledge in CRM tools
- Analytical ability
- Adaptability
- Ability to understand, explain and support change
- Organisational skills
- Communication skills, both written and oral
- Client focused

LI-Hybrid

**Why joining BNP Paribas?**
- ** Leading banking institution**

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.
- ** Our presence in Portugal**

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
- ** International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines
- **Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services.
- **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional client.
- ** Diversity and Inclusion commitment**
- **Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- ** Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you are selected for this role, further documentation will be requested to support your hiring process.

**Primary Location**: PT-11-Lisbon

**Job Type**: Standard / Permanent

**Job**: CUSTOMER RELATIONSHIP MANAGEMENT

**Education Level**: Bachelor Degree or equivalent (>= 3 years)

**Experience Level**: At least 3 years

**Schedule**: Full-time

**Entity**: PRT - CIB

  • Cash Management Technical Officer

    2 semanas atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT TECHNICAL OFFICER (JOB NUMBER: 2301GMOCM13658) **About the job** - To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interest **Your Main...

  • Cash Management Technical Officer

    2 meses atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT TECHNICAL OFFICER (JOB NUMBER: 2310GMOCM16461) **About the job** - To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interest **Your Main...

  • Cash Management Technical Officer

    Há 12 horas

    Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT TECHNICAL OFFICER (JOB NUMBER: 2310GMOCM16461) **About the job** - To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interest **Your Main...

  • Cash Management Client Support Officer

    2 meses atrás

    Lisboa, Lisboa, Portugal FÓRUM SELECÇÃO Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal FÓRUM SELECÇÃO Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar Cash Management Client Support Officer( M/F) para empresa Corporate na área da Banca.Funções: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada quaisquer...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção Tempo inteiro

    Descrição do emprego:A Fórum Selecção está a recrutar Cash Management Client Support Officer (M/F) para empresa Corporate na área da Banca.Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Funções: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada quaisquer...

  • Cash Management Client Support Officer

    3 semanas atrás

    Lisboa, Lisboa, Portugal FÓRUM SELECÇÃO Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada...

  • Cash Management Technical Officer

    2 semanas atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT TECHNICAL OFFICER (JOB NUMBER: 2302GMOCM14221) **About the job** - To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interest **Your Main...

  • Cash Management Client Support Senior Officer

    Há 3 dias

    Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT CLIENT SUPPORT SENIOR OFFICER (JOB NUMBER: 2304CHM14730) **About the job** - To be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interest **Your Main Activities Are** - Provide BNP Paribas Strategic Large...

  • Cash Management Client Support Officer

    2 semanas atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    **About the job** The Cash Management Client Support Officer mission is to be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interest **Your Main Activities Are** Provide Corporate and Institutional Banking (CIB) clients...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar Cash Management Client Support Officer( M/F) para empresa Corporate na área da Banca.Descrição da função: Suporte ao Cliente;**: Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio;**:Identificar e tratar de forma...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar Cash Management Client Support Officer( M/F) para empresa Corporate na área da Banca.Descrição da função: Suporte ao Cliente;**: Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio;**:Identificar e tratar de forma...

  • Cash Management Technical Officer

    2 semanas atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    **About the job** - To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interest **Your Main Activities Are** - Handles Cash Management product administration...

  • Cash Management Technical Officer

    2 meses atrás

    Lisboa, Portugal BNP Paribas Tempo inteiro

    **About the job** To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interest **Your Main Activities Are** Handles Cash Management product administration...

  • Cash Management Technical Officer

    Há 12 horas

    Lisboa, Portugal BNP Paribas Tempo inteiro

    **About the job** To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interest **Your Main Activities Are** Handles Cash Management product administration...

  • Cash Management Client Support Officer

    3 semanas atrás

    Lisboa, Portugal Fórum Selecção Tempo inteiro

    **Descrição do emprego**: A **Fórum Selecção** está a recrutar **Cash Management Client Support Officer (M/F)** para empresa Corporate na área da Banca. **Descrição da função**: - Suporte ao Cliente; - Gerir relação dinâmica, interativa e pró-ativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de...

  • Cash Management Client Support Officer

    2 meses atrás

    Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça: **Funções**: - Suporte ao Cliente; - Gerir relação dinâmica, interativa e pró-ativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; - Identificar e tratar de forma adequada...

  • Cash Management Client Support Officer

    2 semanas atrás

    Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    **A Fórum **Selecção **está a recrutar Cash Management Client Support Officer( M/F) para empresa Corporate na área da Banca.** **Descrição da função**: - Suporte ao Cliente;**: - Gerir relação dinâmica, interativa e pró-ativa com os clientes e os stakeholders internos, desde o Front **Office **ao Back **Office **e Funções de Apoio;**: -...