Junior/Mid Service Manager
Há 1 mês
Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems. We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers. With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates. Neotalent, the responsive people. Role Overview: Neotalent is looking for a Jr - Mid Service Manager with experience to join one of the largest insurance groups in the world, present in 64 countries – offices in Lisbon (hybrid). What you will do: Supporting the Service Delivery Management Lead by identifying areas of improvement in terms of service and processes: discussing BAU activity, reviewing reports and identifying areas of improvement, operational issues and any other topic that requires attention; Monitoring SLAs on a daily basis via regular contact with nearshore and offshore helpdesk teams; Challenging products helpdesk teams in their daily activities; Assisting and supporting customer entities and Group HR by handling key issues coordination and holding catch-up calls to review their BAU activity, handling escalation cases; Communicating with customers any relevant issue or activity in the scope (upgrade, incident, outage); Ticketing tool (Silva) administration: user access administration, service catalog maintenance, continuous improvement, reports formalization; Formalizing regular data reports on the level to monitor the quality of service; Coordinating, monitoring and implementing the release management process; BAU revenues calculation and monitoring. What you are like: Experience with ServiceNow; Experience with PowerBIis a nice-to-have or motivation to learn; ITIL knowledge; English environment. Benefits: Work on challenging projects for big clients; Learn more about emerging technologies; Possibility of working remotely; Design your career plan; Access to continuous training and certifications; Evolve through our internal mobility program; … and much more To apply: Please send your CV to with MVT_SM in the email subject. #J-18808-Ljbffr
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Junior/mid Service Manager
Há 1 mês
Lisboa, Portugal Neotalent Conclusion Tempo inteiro**Who are we**: We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers. With over 25 years of solid experience,...
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QA (SQL, Soapui, Jmeter, Testcomplete) - Junior/mid
2 meses atrás
Lisboa, Portugal PTC Group Tempo inteiro**About the job QA (SQL, SoapUI, JMeter, TestComplete) - Junior/Mid**: **Posiç**ão: QA (SQL, SoapUI, JMeter, TestComplete) - Junior/Mid** **Localização: Lisboa, Portugal** **Regime de trabalho: Híbrido (2 a 3 vezes/semana no escritório)** A PTC Group está a recrutar para uma empresa cliente, que oferece serviços financeiros seguros e...
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Junior/Mid Service Manager
Há 1 mês
Lisboa, Portugal Neotalent Conclusion Tempo inteiroNeotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation...
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Junior/Mid Service Manager
Há 1 mês
Lisboa, Portugal Neotalent Conclusion Tempo inteiroNeotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation...
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Junior/Mid Service Manager
Há 4 dias
Lisboa, Portugal Neotalent Conclusion Tempo inteiroWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Junior/Mid Service Manager
Há 1 mês
Lisboa, Portugal Neotalent Conclusion Tempo inteiroWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Service Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Neotalent Conclusion Tempo inteiroJob Title: Junior/Mid Service ManagerNeotalent Conclusion is a leading Iberian specialist providing services in Information Technology and Engineering. As part of the Netherlands-based organization Conclusion, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.Role Overview:We...
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Technical Consultant
2 meses atrás
Lisboa, Portugal It Service Management Company Tempo inteiroAt IT Service Management Company (Contractor), in Multiple Locations Expires at: ******** Remote policy: Partial remote Technical Consultant (Mid/Senior Level) Experience: 3+ years Team Management: No team management skills required; previous experience as a Team Leader is not necessary. Start Date: Mid-September to early October Key Responsibilities...
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Mobile Functional QA
2 meses atrás
Lisboa, Portugal PTC Group Tempo inteiro**About the job Mobile Functional QA (Quality Center, Katalon) - Mid**: **Posiç**ão: Mobile Functional QA (Quality Center, Katalon) - Junior/Mid** **Localização: Lisboa, Portugal** **Regime de trabalho: Híbrido (2 a 3 vezes/semana no escritório)** A PTC Group está a recrutar para uma empresa cliente, que oferece serviços financeiros...
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Junior Sales Manager
Há 6 dias
Lisboa, Portugal Ef Education First Gruppe Tempo inteiroWe seek a talented, dynamic, and solution-oriented Junior Sales Manager to join us full-time. As Junior Sales Manager, you will be part of the team in Lisbon and drive sales, marketing, and customer service activities. This highly sales-oriented position requires marketing creativity and belief in the value of strong customer service.Your responsibilities...
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Project / Process Manager - Junior
2 semanas atrás
Lisboa, Portugal Itrecruiter Tempo inteiroPROJECT / PROCESS MANAGER - JUNIOR (HYBRID) Portuguese company hires for remote/hybrid work CANDIDATES MUST LIVE IN LISBON/PORTUGAL FLUENT PORTUGUESE (C1) AND ENGLISH (B2+) SEND CV IN ENGLISH Description Project | Process ManagerBachelor's degree in IT or similar & +2 years of experience as a Project Manager Seniority: Junior Working model: Hybrid (70%...
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Junior Marketing Manager
1 semana atrás
Lisboa, Portugal Adecco Recruitment Tempo inteiroDescrição da Função Oportunidade de Carreira numa Empresa Líder no Setor de Limpeza Profissional! Estamos à procura de um Junior Marketing Manager apaixonado e motivado para se juntar a uma multinacional alemã de referência no setor da Professional Cleaning Industry ! Se queres crescer no marketing e aprender com os melhores, esta oportunidade é...
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Junior Portfolio Manager
3 semanas atrás
Lisboa, Portugal Michael Page Portugal Tempo inteiroJunior Portfolio Manager (m/f)Referencia: JN -******** Adicionado em 25.10.2024 Sobre os nossos clientes Our client is a leading investment bank institution dedicated to fostering innovation, economic growth, and financial solutions. Descriçao da oferta We are seeking a Junior Portfolio Manager to join a Investment Bank Principal Investments team. This...
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Junior Innovation Project Manager
Há 6 dias
Lisboa, Portugal Watt-Is Tempo inteiroJunior Innovation Project ManagerDo you want to join a young and dynamic team that is aiming to bring innovation to the energy sector, with new solutions and services that incorporate AI-powered Data Analytics, made available in a Software as a Service approach? We're looking for a talented Junior Innovation Project Manager with some background in the...
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Junior Project Manager
5 meses atrás
Lisboa, Portugal Capgemini Tempo inteiro**At Capgemini Portugal, we are searching for a **Junior Project Manager **to reinforce our team, in Lisbon!** **If you have at least 2 years of experience and you are looking for new challenges to enable your professional development, **Capgemini Portugal is the place for you.** **As a Project Manager you will be responsible for the support the external...
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Junior Marketing Manager
Há 6 dias
Lisboa, Portugal Adecco Recruitment Tempo inteiroOportunidade de Carreira numa Empresa Líder no Setor de Limpeza Profissional!Estamos à procura de um Junior Marketing Manager apaixonado e motivado para se juntar a uma multinacional alemã de referência no setor da Professional Cleaning Industry! Se queres crescer no marketing e aprender com os melhores, esta oportunidade é para ti!Descrição do...
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Junior Strategic Project Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Zumub (Combinação Pura, Lda.) Tempo inteiroJob Title: Junior Strategic Project ManagerThe Junior Strategic Project Manager will play a key role in driving strategic projects forward at Zumub (Combinação Pura, Lda.). This individual will work closely with department heads and the C-suite to align organizational efforts with strategic goals.Key Responsibilities:Produce data-driven insights to inform...
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Junior Consultant Project Manager
Há 4 dias
Lisboa, Portugal Zumub (Combinação Pura, Lda.) Tempo inteiroJob Title: Junior Strategic Project Manager The Junior Strategic Project Manager will report directly to Senior Strategic Project Managers or C-Level executives and will be responsible for initiating, planning, executing, and closing strategic projects that are critical to the organization. This role will involve liaising with various departments within the...
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Junior Consultant Project Manager
1 semana atrás
Lisboa, Portugal Zumub (Combinação Pura, Lda.) Tempo inteiroJob Title: Junior Strategic Project Manager The Junior Strategic Project Manager will report directly to Senior Strategic Project Managers or C-Level executives and will be responsible for initiating, planning, executing, and closing strategic projects that are critical to the organization. This role will involve liaising with various departments within the...
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Junior Category Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Logoplaste Tempo inteiroJoin Logoplaste as a Junior Category ManagerLogoplaste is a leading provider of packaging solutions, and we are seeking a talented Junior Category Manager to join our Supply Chain team. As a key member of our procurement team, you will play a crucial role in driving procurement efficiencies and contributing to the overall performance and profitability of the...