Empregos actuais relacionados com Junior Customer Success Operations Analyst - Lisboa - Sosafe Awareness
-
Customer Success Operations Analyst
Há 4 dias
Lisboa, Portugal Appspace Tempo inteiro**About Appspace**: At Appspace, we're passionate about creating better work experiences for people everywhere, and we're looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you're at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and...
-
Junior Customer Success Operations Analyst
2 meses atrás
Lisboa, Portugal SoSafe Tempo inteiroIn this role, you will assist our Customer Success department in providing the finest possible service to our customers. This entails contributing to our workflows, gaining exposure to CRM systems, and analyzing data to help improve customer satisfaction and retention. **Responsibilities**: - Help derive insights from customer data (Customer Lifetime...
-
Customer Success Operations Manager
7 meses atrás
Lisboa, Portugal Idera, Inc. Tempo inteiro**About Xblend**: Xblend is searching for a Customer Success Operations Manager to support a successful Customer Success team that fosters positive customer experiences and interactions for Xblend’s software brands, Xray and Xporter. Xray, a market-leading test management solution for Jira users, offers an intuitive and comprehensive test management...
-
Junior Customer Success Manager
3 semanas atrás
Lisboa, Portugal Pipedrive Tempo inteiroJunior Customer Success Manager - French **LISBON /** **CUSTOMER SUCCESS - CUSTOMER SUCCESS /** **FULL TIME** - We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use,...
-
Junior Compliance Operations Analyst
8 meses atrás
Lisboa, Portugal Better Collective AS Tempo inteiroWe are looking for a Junior Compliance Operations Analyst to support our Compliance Operations team in ensuring that our company meets all relevant regulatory and legal requirements. The Junior Compliance Operations Analyst will assist with the compliance data analysis, monitoring and reporting of compliance activities within the organization, as well as...
-
Revenue Operations Analyst
1 semana atrás
Lisboa, Portugal Casa Safari Lda Tempo inteiroWe’re looking for a **Revenue Operations Analyst** to join us on our mission to solve chaos in international real estate markets. **Mission, Vision** CASAFARI is the leading real estate data platform in Europe. With operations in Portugal, Spain, France, Italy, and Germany the company has grown exponentially supported by over 200 employees of, at least,...
-
Functional Business Analyst
3 semanas atrás
Lisboa, Portugal Unit4 Tempo inteiroCompany Description** Location: Anywhere** The Unit4 Customer Success Management function ensures the delivery of an appropriate experience across our existing customer base who are adopting Unit4 software (on-prem, cloud and hybrid solutions). You will be part of a global Customer Success function that operates across UK & Ireland, Continental Europe,...
-
Junior Contract Management Specialist
2 meses atrás
Lisboa, Portugal Unit4 Tempo inteiroJunior Contract Management Specialist - Customer Success Full-timeFunction U4: Customer SuccessWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive, and intuitive software...
-
Junior Hybrid Customer Success Manager
8 meses atrás
Lisboa, Portugal Pleo Tempo inteiro**Junior Hybrid Customer Success Manager - Spain/France**: Location Lisbon Team Customer Experience Let’s face it: out-of-pocket expenses suck. And manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on...
-
Senior Operations Analyst
4 meses atrás
Lisboa, Portugal Feedzai Tempo inteiroFeedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction...
-
Junior Customer Success Manager
3 semanas atrás
Lisboa, Portugal CARMA Tempo inteiro**Job Title Grade/Level** Junior Customer Success Manager L1 **Department Unit** Client Success Client Service **Direct Manager Number of Incumbents** Ana Luísa Varelas 1 **Job Code Last Review** CRB-CS04 N/A **Job Purpose** Meet client needs, retain and upsell them so that clients are satisfied, thus ensuring they are getting the best value possible...
-
Junior Contract Management Specialist
2 meses atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionWe are looking for a Junior Contract Management Specialist to support our Services Sales team and the Contracts Management function within our Customer Success organization. This entry-level role is ideal for an aspiring contract management or paralegal professional with a keen interest in SaaS and Customer Success services agreements. You'll...
-
Junior Hybrid Customer Success Manager
8 meses atrás
Lisboa, Portugal Pleo Tempo inteiro**Junior Hybrid Customer Success Manager - DACH**: Location Lisbon Team Customer Experience Let’s face it: out-of-pocket expenses suck. And manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel....
-
Customer Success
2 semanas atrás
Lisboa, Portugal Nonius Tempo inteiro**_Lisboa_** **_, _** **_Portugal_** **_ _** **About Nonius**: **17 years of experience in hospitality technology**: Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than...
-
Salesforce Analyst Junior
2 semanas atrás
Lisboa, Portugal Olisipo Tempo inteiroReferência OLI_Salesforce Analyst Junior **Descrição**: Pre Sales Manager **Perfil**: We are looking for Salesforce Analyst Junior to integrate a project in Lisbon. - Gathering project functional and technical requirements from the PO and translating them in Jira into processes, diagrams, mockups and acceptance criteria; - Participate in the Agile...
-
Operations Data Analyst
Há 3 dias
Lisboa, Portugal Insulet Corporation Tempo inteiroInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...
-
Junior Compliance Analyst
Há 4 dias
Lisboa, Portugal Alviere Tempo inteiroDescription **Company Summary**: Alviere is a groundbreaking fintech company with a state of the art platform that empowers any business to provide financial services to its customers. By providing an advanced single-integration software service, Alviere streamlines and automates the delivery of financial products like banking, mobile payments, card...
-
Customer Success Operations Support
2 semanas atrás
Lisboa, Portugal GuestReady Tempo inteiro**About GuestReady** GuestReady is an award-winning startup in the sharing economy built on the success of short-term rental companies. It’s mission is to take the hassle out of short and mid-term rentals, as well as any operations that are related to turning over guests, and to optimize listings to incur a maximum yield for the client. The company is...
-
Customer Success Executive
7 meses atrás
Lisboa, Portugal Signal AI Tempo inteiro**About Signal - Who are we?** We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds and defines who we are. We are very...
-
Operations Analyst
7 meses atrás
Lisboa, Portugal Pleo Tempo inteiroPleo is on a mission to be _the_ global spending solution for forward-thinking teams everywhere. We’re looking for driven, curious and creative Builders to help us fuel and drive this mission as part of our Cash Flow Domain! As an Operations Analyst, you will work cross-functionally and closely with RevOps, GTM, Support. You will also support business...
Junior Customer Success Operations Analyst
2 meses atrás
Junior Customer Success Operations Analyst - (m/f/d) - Portugal In this role, you will assist our Customer Success department in providing the finest possible service to our customers. This entails contributing to our workflows, gaining exposure to CRM systems, and analyzing data to help improve customer satisfaction and retention.
Responsibilities:
Help derive insights from customer data (Customer Lifetime Value, Retention, Product Analytics) and assist initiatives to boost customer satisfaction and value.
Assist in guiding and improving post-sales customer workflows in Salesforce and Planhat, from implementation to account management, renewals, and expansions.
Support the development and optimization of CRM features in collaboration with our Business Systems team.
Contribute to the forecasting and monitoring of key retention metrics and upsell opportunities.
Ensure data quality and consistency for Customer Success operations.
Qualifications:
1-2 years of relevant experience in a related role, ideally in Revenue or Customer Success Operations in a B2B SaaS environment or alternatively in a high speed environment (Scale-Up, Consulting).
Basic analytical skills with a curiosity to learn data modeling and derive insights from data (Excel, PowerQuery, Tableau).
Some knowledge of CRM Tools (e.g. Salesforce); familiarity with Customer Success Platforms (like Planhat, Catalyst, or Gainsight) is a plus.
Willingness to learn and work collaboratively with various teams and stakeholders.
Why Us?
At SoSafe, you'll be part of a cybersecurity team that thrives on innovation, safeguarding organizations against evolving threats and making the digital world a safer place. You will have the opportunity to make a real impact, surrounded by a dynamic and supportive team and environment committed to your professional growth.
What we offer:
Flexible hours
State-of-the-art tech
Annual company off-site
Regular team events
Health Insurance
Referral Bonus
About Us
We are one of the fastest-growing security awareness scale-ups worldwide. By putting people first and focusing on behavioral science, we are disrupting the status-quo of Cyber Security. Backed by strong VC funding, we are looking for motivated team players who will assist us with our ambitious mission and international expansion. If you want to have an impact and are looking to contribute in meaningful ways within an open-minded environment that values diversity and community, SoSafe might just be the right place to work for you
Are you our next Cyber Security Hero? Come work with us in our HQ in Cologne, our offices in Amsterdam, Berlin, Paris or Lisbon or at our co-working locations in Dublin, Munich, London or Chemnitz. Join us on our journey to make the digital world a safer place
#J-18808-Ljbffr
