Nordic Speaking Customer Service

2 meses atrás


Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for Nordic speakers to join a leading customer service team based in Athens, Greece. As a prominent agency specializing in connecting candidates with multilingual roles across the globe, we understand the value of your language skills and cultural background. This position offers a unique chance to immerse yourself in the beautiful Greek culture while delivering exceptional service to customers from Nordic countries. You will be the face of our client's brand, providing support and solutions that enhance customer satisfaction. If you're passionate about helping others and looking to start or advance your career in a dynamic and multicultural environment, we encourage you to apply
Responsibilities Provide outstanding customer support to Nordic-speaking clients via phone, email, and live chat. Handle inquiries, resolve issues, and ensure a smooth customer experience. Maintain thorough records of customer interactions and transactions. Identify customer needs and recommend appropriate solutions or products. Collaborate with team members to enhance service quality and share feedback. Stay informed about product updates and company policies to offer accurate information. Participate in training sessions to continuously improve your skills. Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English. Previous experience in customer service or support roles is a plus. Strong communication and interpersonal skills. Ability to work effectively in a team-oriented and fast-paced environment. Proficiency in using customer service platforms and software. A positive attitude with a focus on customer satisfaction. Willingness to relocate to Athens, Greece, and adapt to a new cultural setting. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )



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