Tech Support With French

Há 5 dias

Lisboa, Portugal Salve.Inno Consulting Tempo inteiro

Bringing a personalized approach to connecting exceptional talent with unique opportunities.Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs.Collaboration builds a stronger,  more successful future – one strategic hire at a time.Are you fluent in French and passionate about providing excellent technical support?We are looking for an enthusiastic Tech Support with French to join our remote team from Portugal.This role is ideal for individuals who wish to advance their careers in technical support while helping our clients resolve their technical issues efficiently.If you are committed to delivering high-quality support, we want to hear from youRole Overview Providing technical support to French-speaking clients via email, chat, and phone Diagnosing and troubleshooting technical issues related to software and hardware Guiding clients through step-by-step solutions for their technical problems Documenting and tracking client issues and resolutions in our ticketing system Collaborating with other team members to resolve complex technical issues Ensuring a high level of client satisfaction by providing timely and accurate support Keeping up-to-date with the latest industry trends and technologies Qualifications and Skills Fluency in French and English (both written and spoken) Strong problem-solving and troubleshooting skills Excellent interpersonal and communication skills Proficiency in using support ticketing systems and remote support tools Ability to work independently and manage multiple tasks effectively Permanent Right to Work in Portugal Why Join Our Team as a Tech Support with French?Joining our team means embarking on a rewarding career with a company dedicated to providing exceptional technical support.Benefits include: Competitive salary Comprehensive training and professional development opportunities Opportunities for career growth and advancement A supportive and inclusive work environment Access to the latest tools and technologies in technical support How to Apply If you are passionate about providing high-quality technical support and fluent in French, we are excited to meet you.Click the 'Apply Now' button to submit your application.Our Commitment to Diversity & Inclusion We are committed to fostering an inclusive workplace where diversity is celebrated.We believe that the diverse backgrounds and perspectives of our team members are key to our success.We encourage individuals from all backgrounds, cultures, and experiences to apply and contribute to our vibrant work environment.

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