Customer Support with French
Há 1 mês
**Possible start: 17.05**:
- We don’t need any experience, we offer training
- **Work in the company office in Lisbon-Oriente**:
- **Working schedule: Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week)**
**Support for this solution is a step into the future to make every home smarter and easier to use.**
We are looking for reinforcements in the form of French-speaking employees for our team in Lisbon/Portugal.
We are looking for you, entrusted with the support of our customers
**Your responsabilities**:
- Pre-sales assistance for users - advice on choosing the right solutions
- Respond appropriately to customer escalations and escalate issues and customers to higher tech-departments
**Our expectations**:
- **You speak French in proficienty**:
- **You speak English - at least B2 level**:
- **You are ready to move to Lisbon or already live there**:
- You are customer-oriented and enjoy interacting with people
**What we offer**:
- **Possible start: 17/05**:
- **Competitive salary and remuneration system (incl. meal allowance)**:
**-1038€ gross x 12 months** or 890€ gross x 14 months
- **up to 100€** gross performance bonus,
- **7,23€ NET/day **meal voucher - given as a pre-paid card
- **Work in the company office in Lisbon-Oriente**:Monday to Sunday** 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
- **Permanent full time employment contract with** 3 months trial period (according to the Portuguese law)
- Complete online hiring process regulated
- Health insurance with a dental plan (after 6 months of the contract)
- **Relocation package**: flight ticket reimbursement (after 6 months) & possibility of accommodation in a company-owned apartment
- We are certified Great Place to Work for 4 years
Type d'emploi : Temps plein
Salaire : 1 038,00€ à 1 283,00€ par mois
Question(s) de présélection:
- Your current location:
- Are you ready to start on 17/05?
Langue:
- francais min C2 (Exigé)
- Anglais min B2 (Exigé)
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