Remote Customer Support with French

2 semanas atrás

Lisboa, Portugal Real Recruitment Solutions Tempo inteiro

**Are you a French-speaker?**

**Do you also have strong interpersonal skills?**

**Keep on reading**
- We are hiring motivated individuals for a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains._

**The project**:

- You will be providing services for a _cloud service provider, which rents out the combination of technology, infrastructure, and expertise to other companies and individuals for the purpose of cloud computing, including online storage, compute, and networking over the Internet.

**Your main responsibilities as a Customer Support Specialist**:

- Listen to customers’ questions and concerns, and provide answers and solutions;
- Deliver a high quality of service to ensure a superior customer experience.
- Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines.
- Interact with the various departments to ensure smooth processing of the customer request.

Previous Customer Service experience is mandatory.

**We'd be more than happy if you have**:

- Ability to work in a fast-paced environment.
- A positive attitude and be a team player.

**We offer**:

- ** Remote Work in Portugal**:

- ** A competitive salary paid either in 12 or 14 instalments (you decide)**:

- ** If you choose 14 instalments - 895 euros gross per month**:

- ** Performance Bonus of 100 Euros Gross**:

- ** Meal allowance of around 7 Euros per day ( around 150 Euros per month) - paid in full each month**:

- ** Transport Allowance of up to 20 Euros Gross - paid each month**:

- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Work in a diverse environment with people from over 75 nationalities
- Benefit from modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more

**Additionally**:

- ** Option to use discounted accommodation**:

- ** Private Health insurance.**:

- ** Stable Employment Contract.**

**A relocation package that covers all the essentials for a smooth transition to Lisbon includes**:

- Covered flight to Lisbon
- Or any transportation of your choice
- Access to **discounted accommodation**

**_

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