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German Customer Support
Há 3 dias
Are you a German speaker who is looking for an opportunity to grow in a multicultural environment? Vertente Humana is currently recruiting German speakers to work in exciting projects for internationally recognized brands. Tasks: Customer support to German-speaking customers by phone, email, chat, and social media channels. Support the merchants for all questions and inquiries about our product and service. Actively work on the optimization of all processes related to our customers to constantly increase the happiness of the merchants. Closely work with other departments together, for example Sales and Marketing. Profile: Previous Contact Centre or Customer Service experience (preferable); Enthusiastic and skilled in technology applications (using a smartphone, tablet, or computer is easy for you); Excellent language skills in German, and feel comfortable speaking and writing in English; Love to communicate while being easy-going and patient with the customers; Good and customer-friendly service is the highest priority for you; Curious and persistentto solve issues; Organized and can keepa cool head even in stressful situations. We offer: Employment contract; Health Insurance; Initial and continue training; Prospects for career advancement; Excellent multicultural work environment. Location: PortoSchedule: Monday to Friday from 8am to 5pm If you are interested in this opportunity, send us your CV Vertente Humana will process your personal data only for the purpose of managing your application. For more information, you can consult our privacy policy on our website. #J-18808-Ljbffr
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