Human Resources Coordinator

2 meses atrás

Porto, Portugal Sitel Corp. Tempo inteiro

We are looking for a talented Human Resources Coordinator to join our HR team.
As a Human Resources Coordinator, your daily responsibilities will include:
Provide support to the BU for a broad range of HR responsibilities.Support HR team in delivery of overall responsibilities, such as with HRIS administration and employment record-keeping/files maintenance, ensuring compliance, data integrity and information security.Ensuring the compliance of mandatory procedures, such as Health & Safety, employees' schedules, annual vacation plan, Labor Contracts.Ensuring compliance with Start and Exit processes - Social Security communications.Conducting audits of HR programs and recommending possible actions to improve existing processes.Supports retention initiatives in the BU, such as retention Meetings with Agents.Supports management and all employees within the BU.Keep tracker all causes of employee absenteeism and attrition.Participate and promote company's engagement activities/initiatives.Coordinate a team of Human Resources Generalists.To succeed in the role, you will need to have: Advanced level of English (at least C1) both verbal and written.Ability to work independently and with a cross-functional team.Excellent verbal and written communication skills.Excellent organization skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Ability to function well in a high-paced and at times stressful environment.Proficient with Microsoft Office.Ability to be flexible, adaptable to change and thrive in a team environment.Extensive knowledge of all human resources functions, including employee relations, compensation, HRIS, benefits, employment laws, and compliance issues, as applied in Portugal (MANDATORY).Demonstrated critical thinking, problem-solving and employee relation abilities.Ability to maintain high level of professionalism and confidentiality.Experience in managing teams.Availability to work from the Porto office/ Hybrid Model.Education and experience Preferable college degree or related work experience.3 years' experience in human resources, customer service, or related field preferred.Customer Support Industry experience will be a plus.We offer competitive wages, paid professional training, private healthcare & dental insurance (after six months of employment), growth opportunities through various development programs, and fun and engaging company-wide initiatives, including our EverBetter wellness program.
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