Empregos actuais relacionados com German Customer Advisor For A Global Consulting Leader - Porto - Tn Portugal
-
German Customer Advisor for a Global Consulting Leader
4 semanas atrás
Porto, Porto, Portugal Sitel Tempo inteiroCustomer Service Specialist OpportunityWe are seeking a highly skilled and multilingual Customer Service Specialist to join our team at a global consulting leader. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Comply with company...
-
German Customer Advisor For A Global Consulting Leader
3 meses atrás
Porto, Portugal Sitel Corp. Tempo inteiro.Job Description: Come and work with us. Do you want to work with a company that believes in building brighter futures? Are you German native or fluent with strong English communication skills?Looking to make your career in a multicultural environment in the happy and historic city of Porto ?So we have the perfect opportunity for you! Our client is a global...
-
German Customer Advisor For A Global Consulting Leader
3 meses atrás
Porto, Portugal Sitel Corp. Tempo inteiroJob Description:Come and work with us.Do you want to work with a company that believes in building brighter futures?Are you German native or fluent with strong English communication skills?Looking to make your career in a multicultural environment in the happy and historic city of Porto?So we have the perfect opportunity for you! Our client is a global...
-
Porto, Porto, Portugal Sitel Corp. Tempo inteiro**Job Opportunity:**Are you a German native or fluent in German with strong English communication skills? Do you want to work in a multicultural environment in a historic city? We have the perfect opportunity for you!Our client is a global consulting leader helping clients around the world redefine the world of work, reshape retirement and investment...
-
German Customer Advisor for a Global Consulting Leader
6 meses atrás
Porto, Portugal Sitel Tempo inteiroCome and work with us. Do you want to work with a company that believes in building brighter futures?Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in the happy and historic city of Porto? So we have the perfect opportunity for you! Our client is a global consulting...
-
Porto, Porto, Portugal Sitel Tempo inteiroCustomer Service Role OverviewWe are seeking a highly skilled German native customer service specialist to join our global consulting team.Job Responsibilities:Customer Relationship Management: Comply with company policies and procedures to meet statutory, quality, and business requirements within the overall strategy and objectives.Customer Support: Provide...
-
Porto, Porto, Portugal Sitel Corp. Tempo inteiroJob Description:Are you a German native or fluent speaker with strong English communication skills? Do you want to work in a multicultural environment in the historic city of Porto? We have an exciting opportunity for you to join our client, a global consulting leader, as a customer service specialist.Responsibilities:Comply with company policies and...
-
Customer Service Advisor with German
5 meses atrás
Porto, Portugal Salve.Inno Consulting Tempo inteiro**Join Our Team: Customer Service Advisor with German**: We are excited to open a position for a passionate **Customer Service Advisor with German** to enrich our customer support team. This role is tailor-made for individuals who excel in delivering outstanding customer service and have fluency in German. Embrace this opportunity to significantly contribute...
-
Porto, Porto, Portugal Sitel Tempo inteiroAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at a global consulting leader. As a customer service specialist, you will be responsible for providing exceptional support to our clients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide customer service and...
-
Customer Service Advisor
1 semana atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto.Position: Customer...
-
German-Speaking Banking Customer Support Advisor
3 meses atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts! Your Role Handle all incoming contacts from customers of a banking...
-
German Customer Advisor
2 meses atrás
Porto, Portugal Sitel Corp. Tempo inteiroGerman Customer Advisor - Porto, PortugalDo you want to contribute to an outstanding customer representative service?Are you German native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you! Your future project: join our German Customer Advisor...
-
Customer Service Advisor
5 meses atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...
-
German Customer Service Representative
4 semanas atrás
Porto, Porto, Portugal Sitel Corp. Tempo inteiroJob Title: German Customer Advisor For A Global Consulting LeaderAre you a German native or fluent with strong English communication skills looking to make your career in a multicultural environment? We have the perfect opportunity for you!About Our ClientOur client is a global consulting leader helping clients around the world redefine the world of work,...
-
German Customer Advisor
3 meses atrás
Porto, Portugal Atlean World Tempo inteiroAtlean World is recruiting a German Customer Advisor to work in Porto, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Porto Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand - Be able to achieve a great career...
-
Customer Service Advisor
4 meses atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...
-
Customer Service Representative
4 semanas atrás
Porto, Porto, Portugal Customer Labs Tempo inteiroCustomer Service AdvisorAt Customer Labs, we're seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking customers through various communication channels.Key Responsibilities:Provide timely and effective support to...
-
Porto, Porto, Portugal Sitel Tempo inteiroWe are seeking an experienced customer service professional to join our team as a German Customer Advisor. This is an excellent opportunity for those who want to work in a multicultural environment and contribute to the success of our clients.About Our ClientOur client is a global consulting leader that helps companies redefine the world of work, reshape...
-
German Beauty Advisor
4 semanas atrás
Porto, Porto, Portugal Atlean World Tempo inteiroUnlock Your Potential as a German Beauty AdvisorAtlean World is a leading international recruitment company that fosters multicultural environments and promotes diversity. We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.Join our team in Porto, Portugal, and embark on a rewarding career as a German...
-
Porto, Porto, Portugal Talingual Tempo inteiroJob Title: German Speaking Customer Service Representative for Global Media CompanyJob Summary: We are seeking a dedicated Customer Service Representative to join our international team in Porto, Portugal. As a German speaking Customer Advisor, you will support customers who place advertisements with a well-known global online media pioneer. Your primary...
German Customer Advisor For A Global Consulting Leader
3 meses atrás
col-wideJob Description:
German Customer Advisor for a Global Consulting Leader - Porto, Portugal
German Customer Advisor for a Global Consulting Leader - Porto, Portugal
Req ID#: 374446Porto, Portugal, PT
Job Description:
Come and work with us.
Do you want to work with a company that believesin building brighterfutures?
Are youGermannative or fluent with strongEnglishcommunication skills?
Looking to make your career in a multicultural environment in the happy and historic city ofPorto?
So we have the perfect opportunity for you
Ourclientis a global consulting leader helping clients around the world redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being for their people.
As a customer service specialist in this project, your daily responsibilities will include:
Comply with the company's policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives.
Customer relationship management and digitized processing of customer contacts, focused on health insurance.
Answer inbound calls and written communication within guidelines/goals established by the client and contact center management
Be a first point of contact to handle and resolve cases from policyholders (under group and/or individual contracts) such as requests for information on contributions, reimbursements and calculations of complementary reimbursements to Social Security, upgrading and/or downgrading, affiliation or deletion of beneficiaries, rights and benefits
Complete daily tasks as allocated in an efficient and timely manner
Maintain accuracy and security of customer information on the database
Identify and escalate issues appropriately
Compose thoughtful and accurate messages or customize prepared responses to customer emails
Research information and solve problems using available resources
Monitor and control numerous concurrent tasks in tandem
Proactively and independently work to meet targets and goals
To succeed in the role, you will need to have:
Native or proficient level of German(C2) (mandatory)
Advanced level of English(at least C1) both verbal and written(mandatory)
Previous experience in customer services and/or banking/insurance is an asset.
Computer literate
Pedagogy, active listening, personalized follow-up of insured files
Ability to read, understand and explain guarantees
Ability to calculate and/or explain reimbursement calculations
Customer-oriented, willingness to provide personalized care
Genuine, unfeigned empathy (human situations and tragic contexts to be taken into account)
Method, rigor, patience, organization, autonomy, involvement
Ability to keep calm and clear-headed in critical situations
Ability to demonstrate confidence when imparting information or dealing with troubled callers
People-oriented, value-added interpersonal skills
Strong analytical and empathic skills
Logic and mathematical calculations (arithmetic/percentage)
Experience with policy work, or help resource project management
Life experience to apply to managing situations
Early adopter of technology
Ability to put callers at ease
Makes the customers feel confident that their needs are being met
Dependable, reliable and able to perform duties with minimum supervision
Ability to interact positively with peers and supervisors
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Porto, Portugal (work on site)
Benefits.
Signing bonus
Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.?
Apply today
Job Segment:CRM, Consulting, Database, Project Manager, Relationship Manager, Technology, Customer Service
