Service Operations Manager

1 semana atrás


Lisboa, Lisboa, Portugal Havi Supply Chain Techhub Tempo inteiro

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Talent Acquisition Partner @ HAVI Supply Chain TechHUBAt HAVI, since 1974, we haven't just been in the business of supply chain; we've been in the business of reimagining connections between people and the products they love to create a better future.
Joining the TechHUB is an opportunity to be part of the transformation journey towards reimagining the future of Supply Chain Technology
ABOUT THE ROLE We are looking for a Service Operations Manager to join our TechHub
You will be responsible for managing and nurturing the relationship with a key global vendor, ensuring the seamless delivery of managed services across our extensive network in Europe and Asia.
Your expertise will be crucial in maintaining high standards of service, fostering collaboration, and driving continuous improvement in our vendor partnerships. The role will include day-to-day collaboration and design discussions with our Global Supply Chain Planning and Analytics (GPA) team, as well as with our strategic software partners.
THE SKILLS To set you up for success in this role, here are some key skills that will help you: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.Proven experience in vendor management, with a focus on infrastructure and networking.Strong understanding of networking technologies, infrastructure components, and industry best practices.Excellent negotiation, communication, and interpersonal skills.Ability to analyze data and make strategic decisions.Strong organizational and project management skills.Proficiency in vendor management software and tools.Experience with cloud infrastructure and services.Familiarity with cybersecurity best practices.THE BENEFITS What's in for you?
Competitive Salary: we offer a salary that reflects your experience and expertise.Health & Wellness: healthcare plan, life insurance, online mental health appointments.Work-Life Balance: flexible working hours and remote work options.Professional Growth: access to ongoing training.Inclusive Environment: we prioritize diversity and inclusion, ensuring everyone feels welcome and valued.Employee Perks: free gym in our HUB, team-building activities, social events.Employee Assistance Program: access to confidential support for personal or professional challenges.In return, HAVI Supply Chain TechHUB asks… BE ADAPTABLE …and swifty adjust to new challenges, diverse mindsets and disruptive approaches as you navigate the ever-evolving supply chain technology landscape.
BE A SOLUTION SEEKER …and embrace challenges creatively, think critically and drive positive change in supply chain technology.
BE DRIVEN …and demonstrate initiative and accountability in pursuing innovative solutions and strategies to shape the future of supply chain technology.
Apply Now Step into the future with us at HAVI Supply Chain TechHub in Lisbon and make your mark _________________
Equal Opportunity Employer: HAVI Supply Chain Tech Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.
Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyTransportation, Logistics, Supply Chain and Storage
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