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.Job Title: Dutch Client RepresentativeLocation: Lisbon, Portugal (Remote, Hybrid, or Onsite)Company: Cross Border TalentsAbout Us:At Cross Border Talents, we specialize in connecting exceptional talent with global opportunities.
Based in the vibrant city of Lisbon, we're looking for a Dutch-Speaking Client Representative to join our growing team.
Whether you prefer remote work, a hybrid setup, or working onsite in our Lisbon office, we offer the flexibility to suit your preferences.
If you're passionate about providing outstanding service to clients and are fluent in Dutch, this could be the perfect role for youWhat You'll Be Doing:Supporting Dutch-speaking clients: Respond to client inquiries via email, phone, and chat, delivering timely, professional, and efficient assistance.Troubleshooting and resolving client issues: Address client challenges with clear, friendly, and effective solutions.Collaborating with internal teams: Work alongside various departments to resolve complex issues and ensure clients receive exceptional service.Sharing valuable insights: Provide feedback from client interactions to help improve services, processes, and client satisfaction.Exceeding client expectations: Strive to deliver an outstanding client experience that ensures each interaction is positive and memorable.What We're Looking For:Fluent in Dutch (both written and spoken): As you will be interacting directly with Dutch-speaking clients, fluency is essential.Client-oriented mindset: A passion for helping clients and ensuring their needs are met with excellent service.Strong communication skills: Ability to communicate clearly, professionally, and with warmth, both written and verbally.Problem-solving skills: Quick to identify challenges and offer effective, creative solutions to clients.Previous client service experience (preferred but not required): Experience in customer or client service is a plus, but we're happy to train the right candidate.Comfortable with flexible work arrangements: Whether remote, hybrid, or onsite in Lisbon, you thrive in a flexible, independent work environment.Tech-savvy: Comfortable using customer service tools and open to learning new software and platforms.Why You Should Join Us:Flexible working options in Lisbon: Choose to work remotely, hybrid, or onsite in Lisbon, one of Europe's most vibrant and beautiful cities.Work-life balance: Enjoy flexible hours that help you maintain a healthy balance between your personal and professional life.Career growth opportunities: We offer excellent opportunities for professional development and career progression within the company.Inclusive and supportive team culture: Join a diverse, collaborative team where your ideas are valued, and your contribution makes a real impact.Competitive salary and benefits: We offer a competitive salary package, health benefits, and other perks to ensure you feel valued and supported
