Remote Dutch-Speaking CS

3 semanas atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Title: Remote Dutch-Speaking Customer Support Representative
Location: Braga, Portugal (Remote)
Industry: Website Technical Solutions
Employment Type: Full-Time (Rotating Shifts)

Compensation & Benefits:

  • Competitive salary
  • Full health and life insurance coverage
  • Career development and advancement opportunities
  • Meal allowance
  • Transport allowance
  • Company-provided equipment (laptop, tools, software)

Work Setup: Work from home in Braga, Portugal
Shift Details:

  • Hours: 24/7 rotating shifts, Monday through Sunday (including night shifts)
  • Two rotating days off each week
  • Shifts rotate between mornings, afternoons, and nights

Language Skills Required:

  • Dutch (C2 level required)
  • English (Intermediate proficiency preferred)

Position Overview:
We are seeking a motivated Dutch-speaking Customer Support Representative to join our remote team in Braga. This is an exciting opportunity to work in the website technical solutions sector, assisting Dutch-speaking customers with technical inquiries. While experience in customer service or technical support is an advantage, it is not required. We are looking for candidates who are eager to learn and grow with the company.

In this role, you will provide remote technical support to customers, troubleshooting issues, guiding them through challenges, and offering assistance via phone, email, and chat. You will need strong communication skills, the ability to adapt to new situations, and a commitment to delivering excellent customer service.

We provide a comprehensive training program to ensure you're equipped with the skills needed to succeed. This is a great opportunity to join a dynamic team in a thriving industry, with competitive compensation and career growth opportunities.

Key Responsibilities:

  • Deliver exceptional support to Dutch-speaking clients via phone, email, and chat, helping with website-related technical issues
  • Troubleshoot and resolve problems with website setup, configuration, or performance
  • Assist customers in understanding and using website tools to resolve issues efficiently
  • Keep accurate records of all customer interactions and issues in the CRM system, ensuring proper follow-up
  • Ensure prompt resolution of issues to maintain high customer satisfaction
  • Adhere to processes for troubleshooting, escalating, or resolving issues as needed
  • Escalate complex technical problems to appropriate teams or higher-level support
  • Provide feedback to management regarding recurring issues and areas for process improvement
  • Take responsibility for customer issues, ensuring their resolution in a timely manner and following up when needed
  • Protect customer information and comply with data privacy regulations
  • Work collaboratively with team members to improve service quality and customer experience
  • Stay calm under pressure and manage customer expectations in high-stress situations
  • Provide ongoing support and solutions for website-related inquiries, ensuring customers get the most out of the services

Skills & Qualifications:

  • Fluent in Dutch (C2 level required)
  • Intermediate proficiency in English (B2 level or higher preferred)
  • Previous experience in customer service or technical support is a plus but not essential
  • Strong technical aptitude and a willingness to learn about website solutions and technical issues
  • Excellent communication skills with a customer-focused attitude
  • Strong problem-solving skills, able to quickly troubleshoot and resolve issues
  • Ability to work independently, maintaining high standards of service remotely
  • Capable of multitasking and prioritizing effectively in a fast-paced environment
  • High attention to detail and accuracy, even when handling repetitive tasks
  • Comfortable working flexible hours, including night shifts and weekends
  • EU ID required for employment in Portugal
  • Residence card required for non-EU nationals

Additional Benefits:

  • Comprehensive health and life insurance from the first day of employment
  • Opportunities for career advancement and professional growth
  • Daily meal allowance
  • Monthly transport allowance to support commuting or other transportation costs
  • Flexibility to work from home, providing better work-life balance
  • Necessary equipment (laptop, software, etc.) provided to perform your job efficiently
  • A collaborative and supportive work environment that encourages your growth and success

  • Dutch-Speaking Remote Customer Support

    Há 2 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We're looking for a motivated individual to become our next Dutch-Speaking Remote Customer Support specialist. In this role, you'll have the chance to work remotely while staying close to your roots.As a key member of our team, you'll play a crucial part in shaping the future of automotive digital services. You'll need to possess excellent communication...

  • Dutch Speaking Recruiter

    Há 4 dias

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Dutch Speaking Recruiter - Work Remote Worldwide, LisboaClient:Location:Lisboa, PortugalJob Category:OtherJob vacancies-$0-0/monthlyEU work permit required:YesJob Views:6Posted:11.03.2025Expiry Date:25.04.2025Job Description:Mercier Consultancy is looking for a talented Dutch Speaking Recruiter to join our team and work remotely from anywhere in the world....

  • Remote Recruiter for Dutch Speaking Candidates

    Há 6 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Job Details: Dutch Language Talent Acquisition SpecialistWe are seeking a skilled and experienced Dutch Language Talent Acquisition Specialist to join our team. As a Recruitment Consultant, you will be responsible for managing the full recruitment lifecycle for various roles targeting Dutch-speaking candidates.Your primary objective will be to identify and...

  • Dutch Speaking Remote Agent Position

    1 dia atrás

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is excited to offer a fantastic opportunity for a motivated and enthusiastic Remote Customer Support Agent to join our dynamic team in Lisbon. As a Dutch speaking representative, you will play a vital role in assisting our customers with their inquiries from the comfort of your home or any place you choose.Job OverviewOur company is committed to...

  • Remote Dutch Client Representative

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cbt Tempo inteiro

    .Job Title: Dutch Client RepresentativeLocation: Lisbon, Portugal (Remote, Hybrid, or Onsite)Company: Cross Border TalentsAbout Us:At Cross Border Talents, we specialize in connecting exceptional talent with global opportunities.Based in the vibrant city of Lisbon, we're looking for a Dutch-Speaking Client Representative to join our growing team.Whether you...

  • Remote Dutch Client Representative

    3 semanas atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:Remote Dutch Client Representative, LisbonClient:CBTLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:056bbc997a5dJob Views:8Posted:10.02.2025Expiry Date:27.03.2025Job Description:Job Title: Dutch Client Representative Location: Lisbon, Portugal (Remote, Hybrid, or Onsite)Company:...

  • Remote Dutch Client Representative

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cbt Tempo inteiro

    Job Title: Dutch Client RepresentativeLocation: Lisbon, Portugal (Remote, Hybrid, or Onsite)Company: Cross Border Talents About Us:At Cross Border Talents, we specialize in connecting exceptional talent with global opportunities.Based in the vibrant city of Lisbon, we're looking for a Dutch-Speaking Client Representative to join our growing team.Whether you...

  • Remote Dutch Speaking Talent Acquisition Specialist

    Há 5 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the RoleGrabJobs is seeking a highly skilled and motivated Dutch Speaking Talent Acquisition Specialist to join our team. As a key member of our recruitment team, you will be responsible for identifying, attracting, and selecting top talent within the Dutch-speaking market.Job SummaryWe are looking for a seasoned recruiter who can leverage their...

  • Dutch Speaking Freelance Recruiter

    4 semanas atrás

    Lisboa, Lisboa, Portugal Mercier Consultancy Tempo inteiro

    Mercier Consultancy is seeking an enthusiastic Dutch Speaking Freelance Recruiter to join our dynamic team remotely. This role is tailored for a professional who is adept at identifying and connecting with exceptional talent in the Dutch-speaking market. You will have the opportunity to work flexibly from anywhere while making a significant impact on our...

  • Remote Dutch Client Representative

    Há 4 dias

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Title : Dutch Client RepresentativeLocation : Lisbon, Portugal (Remote, Hybrid, or Onsite)Company : Cross Border TalentsAbout Us :At Cross Border Talents, we specialize in connecting exceptional talent with global opportunities. Based in the vibrant city of Lisbon, we're looking for a Dutch-Speaking Client Representative to join our growing team. Whether...

  • Remote Dutch Client Representative

    1 dia atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Title : Dutch Client Representative Location : Lisbon, Portugal (Remote, Hybrid, or Onsite) Company : Cross Border Talents About Us : At Cross Border Talents, we specialize in connecting exceptional talent with global opportunities. Based in the vibrant city of Lisbon, we're looking for a Dutch-Speaking Client Representative to join our growing team....

  • Dutch speaking REMOTE Customer Support Agent in Portugal

    Há 3 dias

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Dutch speaking REMOTE Customer Support Agent in Portugal, LisbonClient:Blu Selection SpainLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:c7c0132030abJob Views:3Posted:15.03.2025Expiry Date:29.04.2025Job Description:Are you a Dutch speaker looking for a flexible remote...

  • Dutch Speaking Remote Customer Support Agent In Portugal, Lisboa

    2 semanas atrás

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Social network you want to login/join with:Dutch speaking REMOTE Customer Support Agent in Portugal, LisboaClient:Blu Selection SpainLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:4Posted:24.01.2025Expiry Date:10.03.2025Job Description:Are you a Dutch speaker looking for a flexible remote opportunity? Blu...

  • Remote Dutch Customer Support

    3 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Key ResponsibilitiesProvide exceptional support to Dutch-speaking customers via phone, email, and chat.Assist customers with product information, order issues, and general inquiries.Resolve customer concerns efficiently and escalate complex issues when needed.Ensure all customer interactions are accurately recorded in the CRM system.Maintain a positive,...

  • Dutch-Speaking Content Guardian

    Há 4 dias

    Lisboa, Lisboa, Portugal Cbt Tempo inteiro

    Job Title : Dutch-Speaking Content Guardian – Join Us in LisbonLocation : Lisbon, Portugal (Hybrid/Remote) Employment Type : Full-time/Part-time About Us : At [Company Name], we're on a mission to keep the internet safe, engaging, and inclusive for everyone.As a leading content moderation company, we believe that the digital world should be a place where...

  • Hybrid/Remote Dutch Client Representative, Lisboa

    3 semanas atrás

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    .Social network you want to login/join with:Hybrid/Remote Dutch Client Representative, LisboaClient:CbtLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:7Posted:09.02.2025Expiry Date:26.03.2025Job Description:Job Title: Dutch Client RepresentativeLocation: Porto, Portugal (Remote, Hybrid, or Onsite)Company: Cross...

  • Dutch speaking REMOTE Customer Support Agent in Portugal, Lisboa

    3 semanas atrás

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Social network you want to login/join with:Dutch speaking REMOTE Customer Support Agent in Portugal, LisboaClient:Blu Selection SpainLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:4Posted:24.01.2025Expiry Date:10.03.2025Job Description:Are you a Dutch speaker looking for a flexible remote opportunity? Blu...

  • Dutch Speaking Remote Customer Support Agent In Portugal

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

    Are you a Dutch speaker looking for a flexible remote opportunity? Blu Selection is excited to offer a fantastic position for a motivated and enthusiastic Remote Customer Support Agent to join our dynamic team, based in beautiful Portugal We know that exceptional customer service is the cornerstone of a successful business, and in this role, you will be...

  • Dutch speaking REMOTE Customer Support Agent in Portugal

    3 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

    Are you a Dutch speaker looking for a flexible remote opportunity? Blu Selection is excited to offer a fantastic position for a motivated and enthusiastic Remote Customer Support Agent to join our dynamic team, based in beautiful Portugal We know that exceptional customer service is the cornerstone of a successful business, and in this role, you will be...

  • Remote Dutch Client Liaison

    1 dia atrás

    Lisboa, Lisboa, Portugal CBT Tempo inteiro

    About Us:At CBT, we connect exceptional talent with global opportunities. Our team in Lisbon provides a unique work environment that offers flexibility and independence. We're looking for a Dutch-Speaking Client Representative to join our growing team.Key Responsibilities:Supporting Dutch-speaking clients: Respond to client inquiries via email, phone, and...