Cloud Software Support Specialist With English And Hebrew
3 semanas atrás
Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Software Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.
WHAT YOU'LL DO Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs. Perform technical analysis of customer problem and define plan for resolving it Be responsible for building and maintaining strong relationships with partners Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation Work closely with the Expert team to answer Customers' technical questions (act as liaison between the customer and internal Acronis resources) Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others) Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system WHAT YOU BRING Fluent English (both verbal and written) and Hebrew (native) 1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business) Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps) Ability to convey technical information effectively Ability to analyze technical issues Exceptional customer service approach and Excellent analytical skills Would be considered plus if you have Experience and knowledge of Linux/UNIX basics, CLI Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters) Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) *Please submit your resume and application in English WHO WE ARE Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our "A-Team" plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. #LI-LD1
-
Lisboa, Lisboa, Portugal Acronis Tempo inteiroWe are looking for a skilled Cloud Software Technical Liaison Specialist to join our mission at Acronis.As a key member of our team, you will act as a liaison between customers (Service Providers Partners) and internal Acronis resources, providing technical support and ensuring a seamless experience.Main Responsibilities:Provide technical support and...
-
Cloud Software Support Specialist With English And Hebrew
2 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroAcronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Software Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.In this...
-
Cloud Sales Specialist
8 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment has partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for a Hebrew-speaking client-facing Cloud Sales Specialist able to drive sales opportunities. Position: Cloud Sales Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base...
-
Cloud Software Support Specialist with Technical Expertise
1 semana atrás
Lisboa, Lisboa, Portugal Acronis Tempo inteiroSecure the Future of Cyber ProtectionWe are seeking a highly skilled Cloud Software Support Specialist to join our mission in revolutionizing cyber protection. As a key member of our team, you will be responsible for providing top-notch technical support and solutions to customers and partners worldwide.The ideal candidate will have exceptional...
-
Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiroAstrea Recruitment is committed to helping individuals become the best version of themselves. We are dedicated to transforming job search challenges into an inspiring path of change and support.We have been among the top recruitment agencies for 17 years, with a network of satisfied candidates and clients that continues to grow. Our client is a well-known...
-
Multilingual Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Cbt Tempo inteiroJob Title: Multilingual SpecialistAbout the Role:We are seeking a highly skilled Multilingual Specialist to support our diverse range of services. As a Multilingual Specialist, you will have the opportunity to engage in various roles such as contact moderator, translator, customer service specialist, content moderator, account manager, and sales...
-
Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroWork in Lisbon as a Customer Support AgentAre you looking for an exciting opportunity to work with international clients while enjoying the beautiful Portuguese culture? Do you have excellent communication skills and enjoy resolving customer issues?We are seeking a Customer Support Agent fluent in English and Hebrew to join our team in Lisbon. As a key...
-
Hebrew Speaking Customer Support Specialist
2 meses atrás
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroJob Title: Hebrew Speaking Customer Support SpecialistJob Summary: We are seeking a highly skilled Hebrew speaking customer support specialist to join our team at Recruitment Direct.Key Responsibilities:* Provide exceptional customer support to clients via phone, email, and chat* Troubleshoot and resolve customer issues in a timely and efficient manner*...
-
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob Title: Customer Support Specialist in Hebrew with Career Advancement OpportunitiesAbout the Role:We are seeking a highly skilled and fluent customer support specialist to join our team in Lisbon, Portugal. This is an exciting opportunity for individuals who possess strong communication skills and are fluent in Hebrew.Key Responsibilities:Communicate...
-
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroJob Description: We are seeking a highly skilled Hebrew Language Customer Support Specialist to join our team at Recruitment Direct. As a Hebrew Language Customer Support Specialist, you will be responsible for providing exceptional customer support to our clients via phone, email, and chat.Key Responsibilities:Provide reactive support services to clients,...
-
Cloud Infrastructure Specialist with Azure Expertise
4 semanas atrás
Lisboa, Lisboa, Portugal Cloud Clips Tempo inteiroAbout Cloud ClipsWe are a leading provider of cloud services, offering expertise in designing and implementing scalable and secure solutions for our clients. At Cloud Clips, we strive to stay at the forefront of technology trends and innovations.Job Title: Cloud Infrastructure Specialist with Azure ExpertiseSalary: $120,000 - $180,000 per yearAbout the...
-
Customer Support With Hebrew In Portugal
3 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroCustomer Support with Hebrew in Portugal Lisbon, 11, ptSmart-RecruitmentsJob DescriptionAre you fluent in Hebrew and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do :Communicate with customers via phone, chat, and email;Monitor and...
-
Lisboa, Portugal Smart-Recruitments Tempo inteiroJob Description Are you fluent in Hebrew and have strong communication skills?We have exciting job opportunities in Lisbon!Take the next step in your career by working with some of the top global brands.What You Will Do: - Communicate with customers via phone, chat, and email; - Monitor and resolve cases efficiently to ensure quick resolution; - Maintain...
-
Customer Support with Hebrew
6 meses atrás
Lisboa, Portugal Smart-Recruitments Tempo inteiroOur client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains. **About...
-
Dedicated Hebrew Language Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiroJob OverviewWe are seeking a highly skilled Hebrew Language Specialist to join our team at Boardroom Appointments.Salary and BenefitsThe estimated salary for this role is between €30,000 - €50,000 per annum, depending on experience. Our comprehensive benefits package includes professional development opportunities, flexible working hours, and a...
-
Business Development Representative With Hebrew-English
3 semanas atrás
Lisboa, Portugal Ttec Tempo inteiroBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Business Development Representative with Hebrew-English working on site in Krakow, Poland, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...
-
Business Development Representative With Hebrew-English
3 semanas atrás
Lisboa, Portugal Ttec Tempo inteiroBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Business Development Representative with Hebrew-English working on site in Krakow, Poland, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...
-
Customer Support With Hebrew In Portugal
1 semana atrás
Lisboa, Portugal Talent Trail Tempo inteiroJob Description Are you fluent in Hebrew and have strong communication skills?We have exciting job opportunities in Customer Support!Take the next step in your career by working with some of the top global brands.What You'll Do: - Communicate with customers via phone, chat, and email - Monitor and resolve cases efficiently to ensure quick resolution -...
-
Customer Support With Hebrew In Portugal
1 semana atrás
Lisboa, Portugal Talent Trail Tempo inteiroAre you fluent in Hebrew and have strong communication skills?We have exciting job opportunities in Customer Support!Take the next step in your career by working with some of the top global brands.What You'll Do: - Communicate with customers via phone, chat, and email - Monitor and resolve cases efficiently to ensure quick resolution - Maintain customer...
-
Hebrew Speaking Customer Support
8 meses atrás
Lisboa, Portugal Careerxtra Tempo inteiro**Job Title: Hebrew-Speaking Customer Support Representative** **Location: Lisbon, Portugal** *** **Overview**: We pride ourselves on delivering exceptional [products/services] to our customers, and we are expanding our Customer Support team to better serve our Hebrew-speaking clients. **Position Overview**: **Responsibilities**: - Provide excellent...