Norwegian Customer Advisor, Work In Greece

2 meses atrás


Lisboa, Portugal Apply2Day Tempo inteiro

Are you a fluent Norwegian speaker? Don't miss this opportunity Our client, a multinational BPO company, is looking for a Customer Service Advisor to join the team in Greece either remotely or onsite. Apply now
Responsibilities Managing incoming calls
Identify and access customers' needs to achieve satisfaction
Build relations of trust through open and interactive communication
Provide accurate, valid, and complete information by using the methods/tools
Keep records of customer interaction, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Requirements Native or near-native Norwegian language (C2)
Very good command of English language (B2 – C1)
Good MS Office skills
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Extra bonus depending on the performance appraisal. Health care benefits and numerous other discounts. Ticket restaurant. Relocation Cost (paid flight ticket, 4 weeks hotel accommodation, pick up from the airport).

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