Car Remote Repair Expert

3 meses atrás

Lisboa, Portugal ManpowerGroup Tempo inteiro

Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Norwegian for a prestigious client in Lisboa:
**Responsibilities**:

- Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels. 1st level resolution rate: 50% after 6 months, 70% after 12 months
- Follow defined work instructions and escalation processes for all possible types of incidents.
- Track all incidents in our internal incident management system. - Maintain communication with other Bosch sites, departments, and colleagues who are engaged into the support processes. Input for FAQ and knowledge database.
- Establish good relationships with colleagues and customers in order to achieve a correct flow of information. Willingness to work in the office and/or remote according to business needs. Qualifications What distinguishes you:

- Education: Completed vocational education as a master mechanic, automotive mechatronics technician (mechanics and/or electronics), automotive service technician or country equivalent certificate
- Experience and know-how: Minimum 1-3 years of experience working in workshops with cars and/or LGV/HGV.
- Languages: Norwegian oral and written communication skills level C1 (minimum) required and English oral and written communication skills level B2 (minimum) required. Other additional European languages are a plus.
- A team player who is 100% service and solutions focused
- Methodical troubleshooting skills required
- Basic knowledge of IT systems would be an advantage
- Professional experience in a customer facing position would be an advantage
- Soft skills required: Customer orientation, professional communication, able to work well in difficult situations.

**Benefits**:

- Challenges in an international environment
- career opportunities in one of the best companies in the world
- flexible hours
- medical services
- discounts for employees
- sports and health related activities
- canteen
- good access to public transports
- space for creativity.

**Tipo de oferta**: Temporário or Contrato de trabalho e termo certo

Horário de trabalho:

- De segunda à sexta-feira
- Turno de 8 horas

  • Car Remote Repair Expert

    2 semanas atrás

    Lisboa, Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Polish for a prestigious client in Lisboa:Responsibilities: Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...

  • Car Remote Repair Expert

    2 semanas atrás

    Lisboa, Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Dutch for a prestigious client in Lisboa:Responsibilities: Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...

  • Car Remote Repair Expert

    2 semanas atrás

    Lisboa, Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Swedish for a prestigious client in Lisboa:Responsibilities: Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...

  • Car Remote Repair Expert Dutch Speaker

    3 semanas atrás

    Lisboa, Portugal Manpower Tempo inteiro

    ManpowerGroup, world leader in Human Resources, is recruiting a Car Remote Repair Expert | Dutch Speaker (M/F) for prestigious client. - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication...

  • Car Remote Repair Expert Czech Speaker

    3 semanas atrás

    Lisboa, Portugal Manpower Tempo inteiro

    ManpowerGroup, world leader in Human Resources, is recruiting a Car Remote Repair Expert | Czech Speaker (M/F) for prestigious client. - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication...

  • Car Remote Repair Expert

    3 meses atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Polish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...

  • Car Remote Repair Expert

    4 semanas atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Polish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...

  • Car Remote Repair Expert

    3 meses atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Dutch for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...

  • Car Remote Repair Expert

    3 meses atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Czech for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...

  • Car Remote Repair Expert

    3 meses atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Danish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...

  • Car Remote Repair Expert

    4 semanas atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Norwegian for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...

  • Car Remote Repair Expert

    4 semanas atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Czech for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...

  • Car Remote Repair Expert

    4 semanas atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Dutch for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...

  • Car Remote Repair Expert

    4 semanas atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Danish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...

  • Car Remote Repair Expert

    3 meses atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Swedish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...

  • Car Remote Repair Expert

    4 semanas atrás

    Lisboa, Portugal ManpowerGroup Tempo inteiro

    Manpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Swedish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...

  • Car Remote Repair Expert Greek Speaker

    4 semanas atrás

    Lisboa, Portugal Bosch Tempo inteiro

    **Your contribution to something big**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels. - 1st level resolution rate: 50% after 6 months, 70% after 12 months - Follow defined...

  • Car Remote Repair Expert Bulgarian Speaker

    4 semanas atrás

    Lisboa, Portugal Bosch Tempo inteiro

    **Your contribution to something big**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels. - 1st level resolution rate: 50% after 6 months, 70% after 12 months - Follow defined...

  • Car Remote Repair Expert Greek Speaker

    2 meses atrás

    Lisboa, Portugal Bosch Tempo inteiro

    **Your contribution to something big**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels. - 1st level resolution rate: 50% after 6 months, 70% after 12 months - Follow defined...

  • Car Remote Repair Expert Bulgarian Speaker

    2 meses atrás

    Lisboa, Portugal Bosch Tempo inteiro

    **Your contribution to something big**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels. - 1st level resolution rate: 50% after 6 months, 70% after 12 months - Follow defined...