Customer Success Agent

3 semanas atrás


Lisboa, Portugal Angels Partners Tempo inteiro

**CUSTOMER SUCCESS AGENT & MARKETING ASSISTANT - FULL TIME & REMOTE**
- **Please read until the end for information on how to apply.**_

**Company Description**

Angels Partners is a platform that connects founders with the right investors to fund their business. We help hundreds of startups from the US and Europe get in touch with thousands of high-profile investors.

**Offer description**

This is a unique opportunity to work in a dynamic and fast growing startup

This is a golden opportunity for a self-driven individual familiar with tech startups looking to join a fast-growing remote SaaS company helping entrepreneurs bring their dream to reality.

We are looking for someone who is highlight motivated to learn more about the world of startups and how startup investments work. You will be working on a variety of tasks, from customer service to social marketing, being in front of clients.

The job will be diversified and you will have the opportunity to work on various tasks during the day, making the work

A good understanding of our product and a capacity to understand how the platform work in details will be essential in the first few weeks to deliver your help to our customers

**The role**:
1 - As a Customer Service Agent, you will be the 1st point of contact for our customers (startup founders) and will be expected to:

- Be self-managed to handle most requests independently
- Always be on the lookout for an effective solution to the customer's inquiries when needed

2 - As a marketing assistant, you will be helping our head of marketing to:

- Develop social marketing techniques on Linkedin, Twitter & Facebook
- Recap blog articles in a 2 sentence phrase to publish on social media

**The requirements**:

- Fluency in written and spoken English
- Superior empathetic skills
- Avid interest in IT startups and the world of entrepreneurship
- **Must be available from 10AM to 7PM Mon-Fri**

**The perks**:

- Remote
- flexible remote job, only one day per week at the office.
- An excellent work experience to get exposed to startups and the world of startup & VC investments
- Work directly with the startup founders

Salary**:€1000 - 1200 / month based on experience - salary review each year**

Start date**:ASAP**

2 months trial period, during which you will be assigned 1 new task per month (4 total). Your salary will start at 800e / month and progressively increase to 1000e / month at the end of your trial period.

**Salary**: 1,000.00€ per month

**Experience**:

- customer service: 2 years (preferred)
- marketing: 1 year (preferred)


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