IT Internship
6 meses atrás
**ABOUT US**
Global Citizen Solutions assists international, individuals and their families to diversify their investments while obtaining increased mobility, security and privacy. Our multicultural and multilingual team has a wealth of experience in the prominent European countries offering citizenship and residency through investment programmes.
**THE ROLE**
**THE CHALLENGE**
1. User Management and Employee Onboarding:
- Create and configure user accounts in MS Office 365.
- Conduct training sessions on efficient use of MS Office and security best practices.
- Prepare and set up computing equipment for new employees, including computers, printers, and corporate mobile devices.
2. IT Support and Maintenance:
- Respond to IT support tickets, resolving issues related to hardware, software, and networks.
- Manage and configure passwords through Last Pass, ensuring information security.
- Install and configure printers and other peripheral devices.
- Maintain an updated catalogue of the company’s digital assets.
3. IT Security and Compliance:
- Instruct employees on security against phishing and other cyber threats.
- Manage permissions and access levels for different departments, ensuring compliance with IT policies.
- Implement and monitor policies on restricted use of computers and internet.
4. Support to Other Departments:
- Assist the Human Resources department with employee onboarding and offboarding.
- Support the Finance department in accessing systems and retrieving invoices.
- Conduct technology trainings for new employees and refresh current employees' knowledge as needed.
5. Management of Local Microsoft Partner Relationship and Training:
- Manage and strengthen the relationship with our local Microsoft partner, ensuring the company leverages all available resources and support.
- Coordinate training sessions with the local Microsoft partner to keep our team updated on new features and best practices related to MS Office 365 and other Microsoft tools.
6. Management of MS Teams and SharePoint Environments:
- Oversee and administer the MS Teams groups, ensuring effective communication channels and collaboration spaces for different teams and projects.
- Manage the company’s SharePoint environment, including site configuration, permissions, and content management to support organizational collaboration and document sharing.
**ABOUT YOU**:
- Currently pursuing a degree in Computer Science, Information Systems, or related fields.
- Prior knowledge of MS Office 365 and password management.
- Excellent communication skills and the ability to work in a team.
- Proactive and efficient problem-solving skills.
- Proficiency in English, with fluency in Portuguese being an additional asset.
**OUR OFFER**
- Join a multidisciplinary team in a multinational environment.
- Fast-paced, highly structured and dynamic business environment.
- Comfortable office, located in a prestigious area in Lisbon, with a very easy access by public transportation (metro, bus, train and boat).
**Tipo de oferta**: Estágio
Duração do contrato: 6 meses
Possibilidade de deslocação diária/mudança de residência:
- Lisboa, Distrito de Lisboa: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (obrigatório)
Idioma:
- Inglês (preferencial)
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