Extracurricular Internship in IT Support Systems

Há 4 dias

Lisboa, Portugal Bosch Group Tempo inteiro

**Company Description**
The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Since its inception, Robert Bosch, SA, based in Lisbon, has proudly served as the cornerstone of the Bosch Group's presence in Portugal. We excel in providing essential central services such as Accounting, Procurement, Communications, Legal and Marketing, firmly establishing our reputation as a leader in critical domains like Information Technology and Industrial Consultancy. Moreover, our strong dedication to our most invaluable asset, our people, lies at the very core of our mission.

We are seeking a proactive and motivated intern to join our **IT Support Systems** team at Bosch for a 12-month extracurricular internship. In this role, you will gain hands-on experience in supporting HR systems, with a focus on **SuccessFactors, Learning Management Systems (LMS)**, and other HR-related platforms. You will work closely with a dynamic team, contributing to ongoing projects, troubleshooting issues, and improving the user experience of HR systems used across the organization.

You will have the opportunity to develop a strong understanding of HR IT service management processes, learn from experts in the field, and enhance your technical and problem-solving skills in a real-world environment.

**_ Key Responsibilities:_**
- Assist in the day-to-day management and support of HR IT systems, including SuccessFactors and other HR platforms.
- Provide technical support to internal users of HR systems, identifying, troubleshooting, and resolving issues related to talent management, learning modules, and employee data.
- Participate in system updates, configuration changes, and data integration tasks specific to HR systems.
- Help maintain and improve HR IT support documentation, ensuring clear communication across teams.
- Collaborate with HR and IT teams to ensure smooth system operations and user satisfaction.

**Qualifications**
**_
Education:_**
- Graduate in **Computer Science, Information Systems, **or a related field.
- Knowledge in **HR IT systems** support and **SuccessFactors** is an advantage.

**_ Know-how:_**
- Previous academic or hands-on experience in **HR systems support**, **SuccessFactors**, or similar learning platforms is desirable.
- Participation in academic projects or internships related to IT support for HR systems is a plus.

**_ Languages:_**
- _ Proficiency in _**_English_**_ (both written and spoken)._
- ** German** is an advantage but not required.

**_ Working Style and Methods:_**
- Ability to adapt to changing priorities and take part in **cross-functional teamwork,** collaborating with HR and IT departments.
- Strong interest in **continuous improvement,** with a proactive approach to identifying areas for enhancement in HR systems and processes.
- Comfortable working in an **organized** yet dynamic setting, where tasks and goals may evolve as new challenges arise.
- Open to feedback and committed to growing professionally through hands-on experience and guidance from more experienced colleagues.
- Eagerness to learn and adapt quickly to new HR technologies and tools.

**_ Personality_**
- ** Curiosity and proactivity** in identifying areas for system improvement.
- Good communication skills and the ability to collaborate in a **multicultural and diverse** team.
- A service-oriented mindset, with a focus on providing high-quality support to HR users.

**Additional Information** Work #LikeABosch includes**:

- ️ Flexible work conditions

Hybrid work system

Exchange with colleagues around the world
- ️ Health insurance and medical office on site (general clinic)

Training opportunities (p.e., technical training, foreign languages training) & certifications

Opportunities for career progression and continuous professional development

Access to great discounts in partnerships and Bosch

️ Sports and health related activities (gym)

Great access to public transports

️ Free parking lot

️ Canteen

**Success stories don´t just happen. They are made...

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