German Account Manager in Lisbon

1 semana atrás


Lisboa, Portugal Job Squad Tempo inteiro

German account Manager (German)

**Salary and Benefits**:

- Base Salary 1,820 € depending on experience
- Yearly performance bonus: 5% of annual base salary

support to get the NIF and NISS;
Relocation bonus of 2000€ (gross) paid with the first payroll cycle (if relocating from abroad to Lisbon)
- Health Insurance & Life Insurance & Family Plan (Spouse and Children)
- Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal card
- 6-8 weeks training is fully paid, including the nesting phrase
- One year Full-time Contract, with 30 days of probation
- Opportunities for growth and career advancement, such as moving to another project, Team Leader, Quality Analyst, HR department, etc.
- Platform to take courses about languages, marketing, etc. for other countries.

**Other Details**:

- All projects are working from the office. The first or 2 weeks of training may be from home, but this is always confirmed closer to the time.
- 1 hr break for lunch, and other smaller breaks (15 - 15) scheduled with the team
- Work in teams, it varies from 2 - 100
- 25-45 years old
- They need to show interest in the position, normally after one year, they can move to another project, Team Leader, Quality Analyst, HR department.

Tasks
- Policy, Safety, and Copyright management (e.g., Understand ads, navigation policy, and copyright guidelines)
- Troubleshoot different problems (e.g., problems with playing videos, uploading, account & bugs issues, membership issues)
- Customer Support for monetization purposes (e.g., How to make money from your videos & optimize channel)
- Understand and remain up to date with the client's policies and guidelines
- Support with Account and Settings (e.g., Resolve content ID and rights management issues)

**Requirements**:

- Fluent in German and English
- Good computer skills
- Good communication skills

Please note - the position is not remote. The position is for people who can work at the office in Lisbon.



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