Dutch or German Technical Support Advisor
3 meses atrás
Become a part of a group of enthusiastic and immensely skilled experts at a prominent company in the digital technology and services realm We are in search of an exceptionally gifted and customer-centric individual to assume a pivotal role within our technical advisory team. If you possess profound technical expertise, a natural problem-solving inclination, and are prepared to deliver outstanding service to our clientele, this opportunity may mark the next milestone in your professional journey. Discover further details about this thrilling position below and unite with us as we persist in leaving a significant mark on the digital landscape.
Tasks
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible to follow the direction of management and provide feedback
**Requirements**:
- Native or Proficient level of main language
- Fluency in English (C2)
- Experience in technical Troubleshooting
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated and a great team player
**Benefits**:
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - shared accommodation and flight reimbursement
- Opportunities for career progression and possibilities for an international career through the International Mobility Program
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon
- Portugal.
-
Gaming Support
Há 1 mês
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality.We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries!The Role You will be responsible for : Escalating technical issues to the relevant parties when...
-
Gaming Support
Há 1 mês
Lisboa, Portugal Snaphunt Tempo inteiroThe Offer Join a well known brand within Gaming Excellent career development opportunities The Job You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage...
-
Technical Support Specialist German or Dutch
4 meses atrás
Lisboa, Portugal EVA Global Tempo inteiro**VA Global is hiring EV chargers 2.Lvl Technical Support Agents** **POSITION OVERVIEW** We are now looking for passionate 2. Lvl Technical Support Agents to join our global team. In this position you will be responsible for the operation of different electric car charger hardware by following standard pre-established procedures. You will be responsible...
-
Technical Advisors
3 meses atrás
Lisboa, Portugal RHAIZES Consulting Tempo inteiro**Our client in the Outsourcing and Offshoring Consulting business, with worldwide offices, is looking for their Portuguese team a**: **Technical Advisors (M/F/x) | **ON-SITE LISBON - PORTUGAL **Dutch Speaker **[REF: TA.NL] (**A)** **German Speaker **[REF: TA.DE] **| French Speaker **[REF: TA.FR] Feeling interested? Check the full details: **JOB...
-
Dutch Technical Support Advisor For Medical Devices
4 semanas atrás
Lisboa, Portugal Talingual Tempo inteiroDutch Technical Support Advisor for Medical Devices Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent DUTCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon....
-
Dutch Technical Support Advisor For Medical Devices
4 meses atrás
Lisboa, Portugal Talingual Tempo inteiroDutch Technical Support Advisor for Medical Devices Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent DUTCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon....
-
Dutch Technical Support Advisor For Medical Devices
2 semanas atrás
Lisboa, Portugal Talingual Tempo inteiroDutch Technical Support Advisor for Medical Devices Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent DUTCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon....
-
Dutch-speaking Technical Support Advisor at Google
3 meses atrás
Lisboa, Portugal City Job Offers Tempo inteiroAre you passionate about technology? We are looking for Dutch speakers to provide quality Customer Service for an American corporation that provides Internet. **Dutch-speaking Technical Support Advisor for Google Ads in Lisbon**: Solve consumers - doubts and general inquiries while empowering your technical skills! **About the Company**: Google Ads is an...
-
Dutch-speaking Technical Support Advisor at Google
4 meses atrás
Lisboa, Portugal City Job Offers Tempo inteiroAre you passionate about technology? We are looking for Dutch speakers to provide quality Customer Service for an American corporation that provides Internet. **Dutch-speaking Technical Support Advisor for Google Ads in Lisbon**: Solve consumers’ doubts and general inquiries while empowering your technical skills! **About the Company**: Google Ads is an...
-
German Speaking Technical Support Advisor Lisbon, Portugal
4 semanas atrás
Lisboa, Portugal Talingual Tempo inteiroGerman speaking Technical Support Advisor Role: German speaking Technical Support Advisor Salary: 1300 euro gross per month (this includes holiday bonus, meal allowance) plus free accommodation plus 200 euro performance bonus gross p/m Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between...
-
Technical Support Advisor
4 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Tasks Your responsibilities and impact as a Technical Support Advisor: In this position, you will be...
-
Technical Support Advisor Google
3 meses atrás
Lisboa, Portugal Recruit4Work S.L. Tempo inteiroAs a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop...
-
Dutch Technical Support Advisor
4 meses atrás
Lisboa, Portugal Recruit4Work S.L. Tempo inteiroHave you always wanted to take the next step in your personal and professional life by moving abroad? We can help you with this! We can offer you a job in an international company, where you can be a part of a tight, unified team and every individual employee is valued. All of this is possible while also experiencing the way of living in Portugal. Experience...
-
Technical Support Advisor
3 semanas atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Tasks Your responsibilities and impact as a Technical Support Advisor: In this position, you will be...
-
Multilingual Customer Advisor
3 meses atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Remote Customer Advisor - German, Dutch, Italian, SpanishLocation: On-site, Hyrbid orRemote (Within Portugal)Company Overview:We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing exceptional...
-
German Technical Support Advisor For Medical Devices
4 semanas atrás
Lisboa, Portugal Talingual Tempo inteiroGerman Technical Support Advisor for Medical DevicesAre you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent GERMAN speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon....
-
Multilingual Customer Advisor
4 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Remote Customer Advisor - German, Dutch, Italian, SpanishLocation: On-site, Hybrid or Remote (Within Portugal)Company Overview:We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing exceptional...
-
Technical Product Advisor
2 semanas atrás
Lisboa, Portugal Blu Selection Tempo inteiroTechnical Product Advisor (Dutch Speaker)Today, working for technology brands rhymes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Lisbon!Your responsibilities and impact as a customer service agent will be:Solving technical issuesProviding product's adviceFollowing up...
-
Technical Support Advisor
3 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Tasks Your responsibilities and impact as a Technical Support Advisor: In this position, you will be...
-
German Speaking Technical Support Advisor Lisbon, Portugal
4 semanas atrás
Lisboa, Portugal Talingual Tempo inteiroGerman speaking Technical Support AdvisorRole: German speaking Technical Support AdvisorSalary: 1300 euro gross per month (this includes holiday bonus, meal allowance) plus free accommodation plus 200 euro performance bonus gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between...