Technical Advisors
6 meses atrás
**Our client in the Outsourcing and Offshoring Consulting business, with worldwide offices, is looking for their Portuguese team a**:
**Technical Advisors (M/F/x) | **ON-SITE LISBON - PORTUGAL
**Dutch Speaker **[REF: TA.NL] (**A)**
**German Speaker **[REF: TA.DE] **| French Speaker **[REF: TA.FR]
Feeling interested? Check the full details:
**JOB RESPONSIBILITIES**:
- Ensure excellent customer satisfaction.
- Respond to inbound customer requests, and document relevant case information.
- Collaborate with other technicians to resolve or properly close help tickets and manage an individual ticket queue.
**GLOBAL REQUIREMENTS**:
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users.
- Demonstrate patience when communicating and solving issues.
- Keep up with the latest smart home gadgets and tech-related trends.
- Are proactive, self-motivated, and a great team player.
**SPECIFIC REQUIREMENTS**:
**REF: TA.NL** Must be native or proficient in Dutch (C2) and fluent in English (B2)
**REF: TA.DE** Must be native or proficient in German (C2) and fluent in English (B2)
**REF: TA.FR**:
- Have a high level of French (written and oral) and fluent in English (B2)
- Having previous customer experience is a plus.
- Have excellent verbal and writing skills coupled with a formal and diplomatic stance.
- Are non-EU residents, it is mandatory to have a valid work permit.
**OUR CLIENT OFFER**:
- Strong compensation package (14 monthly payments per year plus bonus) & Monthly meal allowance paid in voucher card (net)
- Private Health Insurance _[1]_
- Personal and career development programs and mentoring to develop skills.
- Relocation package and accommodation guaranteed (for 12 months)
**(A)SPECIAL OFFER **FOR REF: TA.NL**: 2000€ Signing Bonus
**REF: TA.NL since day 1 | REF: TA.DE and REF: TA.FR after 6 months **_**↑**_
**Tipo de oferta**: Integral/Full-time
**Benefícios**:
- Horário flexível
Horário de trabalho:
- Horário flexível
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