Customer Support for Online Video Streaming
3 semanas atrás
Embrace the future
Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.
You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service.
You can see the details below and we would be happy to address any questions you might have.
**REQUIREMENTS**- At least 12 months of customer service experience required, preferably in contact centers in a B2C and/or B2B environmentExcellent native level written and spoken communication skills in Arabic-
- B2 level or above of English language-
- Demonstrated ability to satisfy customer needs (good understanding and active listening capabilities, knows how to probe to get relevant information)-
- Ability to handle difficult situations.Openness to work flexible hours as required (may include evenings, weekends and/or holidays)**Employee Status **:Full Time Employee
**Shift **:Day Job
**Travel **:No
**Job Posting **:Apr 28 2023
**About Cognizant
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Lisboa, Portugal Cognizant Tempo inteiroEmbrace the future! Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
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