Servicenow Consultant

6 meses atrás

Lisboa, Portugal SGF Global Tempo inteiro

**SGF Global is looking for a ServiceNow Consultant/Lead in Lisboa, Portugal.**

**Summary**

In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.

**Responsibilities**
- You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
- Mentor and lead a team of developers.
- Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
- Reviews design and code per sprint to ensure quality.
- Creation and customization of complex workflows and custom workflow activities.
- Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
- Contribute and review user stories.
- Build and maintain technical documentation.
- Develop a keen understanding of the products we implement and client business.
- Provide production support and be able to resolve problems under pressure.
- Assists in project estimation.
- Participate in regular Knowledge Transfer sessions with ServiceNow Developers
- Stay current with new and updated capabilities of the ServiceNow Platform
- Coordinate upgrades to Production and Sub-Production instances
- Coordinate sub-production testing, evaluation, and regression remediation
- Participate in blueprinting workshops and contribute with documentation and effort estimation.
- Support COE in continuous development of training paths for professional advancement.
- Contribute to ongoing definition of best development and solution practices.
- Lead training workshops as mean to spread experiences gained across the practice.

**Requirements**:

- Relevant experience ServiceNow Development
- Demonstrate prior experience in leading client projects as a technical lead.
- Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.)
- Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...
- Excellent communication Skills for client facing roles.
- Good management, analytic, problem solving & interpersonal skills
- Self-motivated, Positive outlook & result oriented

**Preferred Qualifications/ Skills**:

- Knowledge of Azure DevOps/ TFS / Jira / Rally Etc..

Pay: 50,000.00€ - 60,000.00€ per year

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- servicenow development: 5 years (required)

**Language**:

- English (required)
- Portuguese (required)

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