Servicenow Consultant

7 meses atrás


Lisboa, Portugal askblue Tempo inteiro

Do you know **AskBlue**?

We were born in 2013, and we provide services in the field of information technology.

We are looking for **ServiceNow Consultant** to join our company in one of our projects, in **Lisbon**. The focus will be on support corporate/regional and local SMEs in the use of ServiceNow GRC module functionalities.

**Team**:
Reporting to ITR & CyberSecurity Team Leader.

As part of the development of its IT Risk Management team, the IT Risk Officer from the company organization in Nanterre (France) is looking for a ServiceNow expert collaborator based in Lisbon.

This professional will be part of a team ensuring IT Risk management and reporting.

**Tasks**:

- As a functional admin, manage user groups in ServiceNow GRC according to the IT Organization of the entities for accurate accesses and workflows.
- Identify the bugs and report them to the company ServiceNow management team.
- Develop specific reports from scratch based on specific needs and requests of the IT Risk team.
- Support local SMEs worldwide in all entities of the company, in the use of GRC module.
- Track GRC evolution requests and incidents.
- Participate in the implementation of new GRC functionalities when needed.
- Participate in workshops with the company ServiceNow management team.
- Twice a year, to manage the technical set-up in GRC for permanent control campaigns.

**Requirements**:

- Technical and functional expertise on ServiceNow (mandatory).
- A good level of ServiceNow data model knowledge (mandatory).
- ServiceNow Functional Admin experience (mandatory).
- ServiceNow CMDB experience (mandatory).
- Academic degree in IT or at least 5 years of expertise on IT field.
- Fluent in English (mandatory)
- Fluent in French and/or Spanish (highly valuable).
- Very good Expertise in MS Office tools especially Excel and PowerPoint.
- Good communication skills (both written and spoken) in a multi-cultural environment.
- Good level of awareness for details.
- Ability to be autonomous.
- Commitment to the job and the team objectives.
- Systematic, critical and logical thinking.
- Aim to deliver very high quality results, respecting the deadlines.
- Respect the procedures, methodologies and directives.
- Good listening and questioning ability.
- Ability to plan work ahead and to prioritize workload.
- Ability to travel within Portugal.
- Ability to travel outside of Portugal.

**Work Arrangement**:

- Hybrid.

**Offer**:

- Health Insurance;
- 3 and a half days of leave per year + 22 vacation days;
- Unlimited access to Udemy.

**AskBlue - Business & Technology


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