Search Engine

2000 Euro Welcome Bonus
- You will work in **Lisbon**, **Portugal**:

- **Recruitment Process**: Easy online recruitment process (phone call interview)
- **No Experience Needed**: Previous experience is not required. What matters are your language skills and willingness to learn new things

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.

**About the project**:
You will be providing services for a global technology company best known for its search engine, which helps users find information online. It also offers various products and services. It is a subsidiary of Alphabet Inc. and plays a major role in internet services, advertising, and cloud computing.

**Your Responsibilities**:

- Diagnosing and resolving hardware, software, and network issues.
- Assisting users with installing software, drivers, and updates.
- Setting up new devices, workstations, and peripheral equipment.
- Creating and maintaining detailed records of support cases and resolutions.
- Escalating complex issues to higher-level technical experts or specialized teams.
- Following up to ensure escalated issues are resolved promptly.
- Keeping an eye on system performance and uptime.

**Requirements**:

- Fluency in Italian (must be at least C2)
- Communicative level of English ( at least B2)
- You live in Lisbon or you are ready to relocate
- Ability to communicate clearly and effectively

**What you will gain**:

- full time contract
- 2000 Euro Welcome Bonus
- **Base salary (gross): 1000€/month**:

- **Performance bonus: up to 120€/month**:

- **Meal allowance**:6€/per working day (paid in meal card)
- **Health insurance**

**IF YOU ARE MOVING FROM ABROAD - relocation package**:

- Refund of the flight expenses;
- Hotel room after relocation for up to 28 days

Note: EU citizenship or full working rights are required

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**Job Types**: Full-time, New-Grad

Pay: 1,000.00€ - 1,120.00€ per month

Application Question(s):

- When can you start working?

**Language**:

- Italian (required)
- English (required)