Technical Support with Norwegian
2 semanas atrás
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.
- **Work in Lisbon**:
- **Easy online recruitment process** (phone call and video interview),
- **No Experience Needed**: What matters are your language skills and willingness to learn new things
**About the project**:
You will be providing services for a global technology company best known for its search engine, which helps users find information online. It also offers various products and services. It is a subsidiary of Alphabet Inc. and plays a major role in internet services, advertising, and cloud computing.
**Your tasks**:
- Diagnosing and resolving hardware, software, and network issues.
- Assisting users with installing software, drivers, and updates.
- Setting up new devices, workstations, and peripheral equipment.
- Creating and maintaining detailed records of support cases and resolutions.
- Escalating complex issues to higher-level technical experts or specialized teams.
- Following up to ensure escalated issues are resolved promptly.
- Keeping an eye on system performance and uptime.
**What you need**:
- Fluency in Norwegian (must be at least C2),
- Fluent in English (at least B2),
- Ability to communicate clearly and effectively.
**What you will gain**:
- Base salary of 1500€ gross per month,
- performance bonus 120€ gross per month,
- meal allowance - 7.23€ per day,
- transportation bonus of 20€ per month,
- Private Health Insurance.
**Note**: EU citizenship or full working rights in Portugal are required
Are you ready to embark on a new journey in your career?
?PORhd<
Application Question(s):
**Language**:
- Norwegian (required)
- English (required)
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