Support Analyst

2 semanas atrás


Lisboa, Portugal askblue Tempo inteiro

We operate as a consulting service firm since 2013 and offer specialized consulting services to clients in the financial and information technology sectors.

We are currently looking for a
**Support Analyst** to integrate one of your project teams in
**Lisbon**.

**Main Tasks**:
Functional Support:

- Assist back-office users (our clients) in their day to day work, troubleshooting issues and designing workarounds to reduce incidents and problems faced during the day.
- Act as single point of contact for any OMR and Back-Office related topics.
- Coordinate different actors (Business, IT, Production) when addressing transversal issues.
- Understand business issue and business impacts.
- Propose solutions, anticipate future needs and be proactive to reducebusiness impacts.
- Continuous training on Business knowledge and OMR functionality to be able to keep service level on top.

Technical Support:

- Managed via Daily checks to be performed and automated alerting.
- Continuous training on OMR architecture.

**Technical Skills**:

- Good technical understanding of capital markets products and markets.
- English speaker is mandatory.
- Unix/Linux.
- SQL - PL/SQL (Oracle).

**AskBlue | Business & Technology



  • Lisboa, Lisboa, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreiraEncontramos 87 vagas para Vagas de emprego senior-it-support-analyst . Receba alerta de vagas em seu email. Registre-se agora Função: IT Support AnalystEmpresa: Noesis PortugalTipo: Full-timeContrato: Contrato sem termoLocalidade: PortoFunção: IT SupportEmpresa: KCS ITTipo: Full-timeContrato:...

  • Support Analyst

    3 semanas atrás


    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Support Analyst (m/f) - Hybrid (Lisbon) Descrição da função Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our...

  • Support Analyst

    Há 6 dias


    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Support Analyst (m/f) - Hybrid (Lisbon) Descrição da função Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our...

  • Support Analyst

    3 semanas atrás


    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Support Analyst (m/f) - Hybrid (Lisbon) Descrição da função Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our...

  • 2nd Line Support Analyst

    2 semanas atrás


    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 11897_2nd Line Support Analyst **Descrição**: Application Support **Perfil**: We are looking for an 2nd Line Support Analyst to integrate a project in Lisbon. **Oferecemos**: - Personal accompaniment focused on Career Management; - Continuous and personalized Training and Certification through our own Learning Center; - Solidity; - Trust...


  • Lisboa, Portugal Olisipo Tempo inteiro

    Referência 11846_Outsystems Support Analyst **Descrição**: Outsystems Developer **Perfil**: We are looking for Outsystems Support Analyst to integrate a project in Lisbon. - Outsystems objectoriented programming skills, and strong analytical and design skills; - 5 yrs. experience; - Experience with development tools such as Visual Studio; - A thorough...


  • Lisboa, Lisboa, Portugal IQVIA LLC Tempo inteiro

    Tech Systems Support Analyst Spanish page is loaded Tech Systems Support Analyst Spanish Apply locations Lisbon, Portugal time type Full time posted on Posted 3 Days Ago job requisition id R Opportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as...


  • Lisboa, Lisboa, Portugal FULL FABRIC Tempo inteiro

    Overview As a Technical Support Analyst at our EdTech company, your primary responsibility will be to provide exceptional daily customer support. You will serve as the frontline contact for clients, addressing enquiries, troubleshooting issues, and ensuring the smooth operation of our products and services. This position offers an exciting opportunity to...


  • Lisboa, Lisboa, Portugal IQVIA LLC Tempo inteiro

    Tech/Systems Support Analyst - Spanish Speaker page is loaded Tech/Systems Support Analyst - Spanish Speaker Apply locations Lisbon, Portugal time type Full time posted on Posted 30+ Days Ago job requisition id R Opportunity to join a growing project in our company, based in Oeiras, LisbonRESPONSIBILITIES: Is in charge of technical assistance services and...

  • Senior It Support Analyst

    1 semana atrás


    Lisboa, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreiraEncontramos 87 vagas para Vagas de emprego senior-it-support-analyst . Receba alerta de vagas em seu email. Registre-se agora! Função: IT Support AnalystEmpresa: Noesis PortugalTipo: Full-timeContrato: Contrato sem termoLocalidade: PortoFunção: IT SupportEmpresa: KCS ITTipo: Full-timeContrato:...

  • Application Support Analyst

    3 semanas atrás


    Lisboa, Portugal Singularity Digital Enterprise Tempo inteiro

    **Application Support Analyst**: - Ref.: JOB-1623 Location: Lisbon We're always searching for new talentand that might be you! - At the moment, we have an opportunity for an - **Application Support Analyst** Main Responsibilities: - Resolving incidents; - Answering user requests; - Monitoring production environments; - Ensure daily communication &...


  • Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    Referência11846_Outsystems Support AnalystDescrição:Outsystems DeveloperPerfil:We are looking for Outsystems Support Analyst to integrate a project in Lisbon. Outsystems objectoriented programming skills, and strong analytical and design skills; 5 yrs. experience; Experience with development tools such as Visual Studio; A thorough understanding of...


  • Lisboa, Portugal Winprovit Tempo inteiro

    We have a challenge for you - Application Support Analysts | Risk Support Team - Hybrid Model - Banking Industry What we are looking for: - Understanding of SQL; - Understanding of Linux/Unix and Windows Server; - Familiarity of ITIL processes and methods; - Good knowledge of Microsoft products; - Liaise with the business, development and other support...

  • Support Analyst

    3 semanas atrás


    Lisboa, Portugal Capgemini Tempo inteiro

    At Capgemini Portugal we are looking for a Support Analyst to join one of our clients in the banking sector. If you have at least 2 years of experience in Finance Industry and you are looking for new challenges in Lisbon to help you evolve as a professional, Capgemini Portugal is the place for you. Main Responsibilities - Analyse change requests...

  • Support Analyst

    2 meses atrás


    Lisboa, Portugal Capgemini Tempo inteiro

    At Capgemini Portugal we are looking for a Support Analyst to join one of our clients in the banking sector. If you have at least 2 years of experience in Finance Industry and you are looking for new challenges in Lisbon to help you evolve as a professional, Capgemini Portugal is the place for you. Main Responsibilities - Analyse change requests...

  • Support Analyst

    1 semana atrás


    Lisboa, Portugal Winning Tempo inteiro

    Na WINNING CONSULTING procuramos um perfil de **Support Analyst** para se juntar à nossa equipa de consultoria num projeto importante em Lisboa (híbrido). **TAREFAS/FUNÇÕES** - Dar suporte de 1 linha; - Manter um registo adequado da resolução através do sistema CRM Utilizar a base de dados de gestão do conhecimento para encontrar soluções para os...

  • Technical Support Analyst

    2 meses atrás


    Lisboa, Portugal HR4U, Lda. Tempo inteiro

    **TECHNICAL SUPPORT ANALYST, Lisbon - Portugal** Your role You will be providing support to customer within the Centre of Integration Expertise. As the first point of contact, you are required to respond to customer queries, analyses, resolve basic integration incidents and handle common service requests. In addition, you will proactively monitor client...


  • Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiro

    Tech Systems Support Analyst Spanish page is loaded Tech Systems Support Analyst Spanish Apply locations Lisbon, Portugal time type Full time posted on Posted 3 Days Ago job requisition id R Opportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as...

  • IT Support Analyst

    4 semanas atrás


    Lisboa, Portugal Singularity Digital Enterprise Tempo inteiro

    **IT Support Analyst**: Ref.: JOB-1638 Location: Lisbon, Portugal We're always searching for new talentand that might be you! At the moment, we have an opportunity for an **IT Support Analyst.** **Main Responsabilities**: - Develop and maintain strong working relationships with the Business Department at all levels to understand the business drivers;-...


  • Lisboa, Lisboa, Portugal Winprovit Tempo inteiro

    We have a challenge for you - Application Support Analysts | Risk Support Team - Hybrid Model - Banking IndustryWhat we are looking for: Understanding of SQL; Understanding of Linux/Unix and Windows Server; Familiarity of ITIL processes and methods; Good knowledge of Microsoft products; Liaise with the business, development and other support teams Liaise...