IT Technical Support
2 semanas atrás
Publicado- 03-May-2023- Salário- Localização- Amadora- Categoria- Permanente- Sector- IT- Referência- BBBH598923**Descrição**:
Kelly Technology is recruiting a **Technical Support - EMEA** for Siemens Healthineers in Lisbon.
Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?
**What are the responsibilities?**
- Use troubleshooting techniques to analyze and resolve customer technical IT Network and IT Security issues as assigned;
- Effectively analyze, document and resolve most technical issues independently;
- Use troubleshooting techniques and skills to make the necessary content management to customer infrastructure and ensure information integrity;
- Interface to other location, scheduling the local team, identify and implement the necessary measures together with functional lead and / or In-Country manager.
**Required Knowledge/Skills, Education, and Experience**
- Associate Degree in IT or related field; Bachelor’s Degree **(not mandatory);**:
- Experience in a technical support or administration role in software, hardware, networks databases, and/or desktops;
- Bi-lingual in
- AM: English and Spanish or Portuguese
- EMEA: a) English / German, b) English / French c) English / Spanish, Italian
- Extensive knowledge of network administration, LAN, WAN protocols (TCP/IP, IPSEC, Firewalls);
- CISCO certificates CCNA and/or CCNP;
- Prior experience within the healthcare industry **(not mandatory);**:
- Highly-motivated team player with strong customer service and problem resolution skills;
- ___
Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.
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