German Customer Support for E-bikes Users, Start
3 semanas atrás
**Possible start: 11.01.2023**:
- We don’t need any experience, we offer training
- **Work in the company office in Lisbon-Oriente: Monday to Sunday 8.00 a.m. to 8.00 p.m (40h per week)**:
**Company**:Our client is one of the top manufacturers of connected electric bikes for urban riders.**
A wide selection of e-bike models allows you to meet various needs, from city bikers to even demanding users.
Join our fast-growing dam and create a cycling eco future with us
**As a Customer Support you will**:
- **The Purchase assistance**: „Tell me more about your e-bikes / accessories? Can you advise me on the most suitable model for me?” „What is the referral program?” „Where can I find my order number?”, „Where can I purchase my bike?”, „Do I qualify for government subsidies?”, „How to resell the bike?”, „Which payment methods are possible?”
- **The Services Management**: Easy Rider, Theft Insurance & E-bikes Care program
- Test rides management (booking, advising)
**What do we expect?**
- **You speak native German**:
- **You speak English - at least B2 level**:
- **You are ready to move to Lisbon or already live there**:
- You are customer-oriented and enjoy interacting with people
**What do we offer?**
- **Possible start: 11.01.2023**:
- **Competitive salary and remuneration system (incl. meal allowance)**:
- **1283€ gross x 12 months** or 1100€ gross x 14 months,
- **up to 100€** gross performance bonus,
- **project bonus: 100€** (this is a permanent monthly supplement)
- **7,23€ NET/day** meal voucher - given as a pre-paid card
- **Work in the company office in Lisbon-Oriente**:Monday to Sunday** 8.00 a.m. to 8.00 p.m (40h per week) with 2 rotating days off
- **Permanent full time employment contract with** 3 months trial period (according to the Portuguese law)
- Complete online hiring process regulated
- Health insurance with a dental plan (after 6 months of the contract)
- **Relocation package**: flight ticket reimbursement (after 6 months) & possibility of accommodation in a company-owned apartment
- We are certified Great Place to Work for 4 years
**EU citizenship or a residence permit in Portugal is mandatory**
**Are you interested in a new adventure in a modern Mediterranean City?**
We look forward to you
Tagged as: cowboy support, Deutsch, deutschsprachiger support, e-bikes app, German, Kundenservice, kundensupport, tech support
Experience
0-1 year
Qualification
Entry level, Experience no needed, German Speaker
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