Customer Service Agent, Dutch Language

4 semanas atrás


Porto, Portugal HireOn Ltd Tempo inteiro

Position: Service Desk Agent

Location: Remote/work from home in the mainland Portugal

Employment type: Full-time

**Salary: 1230 - 1300 euro gross/month**

**+ Food allowance, paid by meal card (tax-free) - 9.60 EUR per day worked**

**+ Shift Allowance 41,70€ monthly x 14**

**+ 1500 retention bonus.**

**DUTIES AND RESPONSIBILITIES**:

- Provide 1st line support to customers in case of incidents incidents, problems and requests related to hardware and software products, basic networking etc. in a timely manner
- Ensure pleasant customer experience and timely resolution or escalate to a relevant department
- Act as a team player, be a helpful and effective member of the team
- Document actions taken in resolving routine customer enquiries

**REQUIREMENTS**:

- Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
- Computer literate with sound knowledge of Microsoft Office suite
- Excellent communication skills with ability to emphasise with the customer
- Analytical mindset with great critical thinking skills and attention to detail
- Ability to work rotating shifts

**OFFER**:

- Remote position available from anywhere in Portugal
- Food allowance, paid by meal card (tax-free) - 9.60 EUR per day worked
- Shift Allowance 41,70€ monthly x 14
- Retention bonus of 1500€ (paid in 2 installments, after 6 & 12 months of employment)
- 25 days of holidays, including your birthday leave with an additional one day per antiquity in the company up to 30 days
- Life insurance
- Health insurance for you, your spouse and your children
- Free WiFi-spot and an IKEA voucher for your home office
- Several discounts available at partners' stores
- Work for up to 3 months by year in any European country
- 24/7 services related to mental health, legal and financial guidance
- Schedule: otative shifts between 06:30 AM and 09 PM, Monday to Friday - and Saturday from 07:30 AM - 04:30 PM.

Pay: 1,512.00€ - 1,600.00€ per month



  • Porto, Portugal timeframe Tempo inteiro

    **Dutch-speaking Customer Service Agent** **Your experience with timeframe Portugal starts with a training at our office in Braga and comes with many benefits**: - Competitive monthly salary, two extra salaries per year - Paid training and coaching by our instructors - Career development opportunities never end - Complimentary fruit and water free of...


  • Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for you!We are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projects!We have on-site jobs in Porto and Lisbon, and also...


  • Porto, Portugal Recruitment Direct Ltd Tempo inteiro

    **Dutch Speaking Customer Service Advisors** **Home based in Porto, Portugal.** €1247 per month + €2500 signing bonus. Our client based in Portugal is recruiting Dutch Speaking Customer Service Advisors Home based to work on behalf of medical device company. These roles are initially for a 12 month contract. **Salary**: 1,247.00€ per...


  • Porto, Portugal Recruitment Direct Ltd Tempo inteiro

    **Dutch Speaking Customer Service Advisors** **Home based in Porto, Portugal.** €1247 per month + €2500 signing bonus. Our client based in Portugal is recruiting Dutch Speaking Customer Service Advisors Home based to work on behalf of medical device company. These roles are initially for a 12 month contract. **Job Types**: Full-time,...

  • Customer Support Agent

    4 semanas atrás


    Porto, Portugal InternationalExpats Tempo inteiro

    Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the issue the...

  • Dutch Customer Support

    1 semana atrás


    Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for you!We are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projects!We have on-site jobs in Porto and Lisbon, and also...


  • Porto, Portugal Talentrail Tempo inteiro

    **About the job Customer Support Agent with Dutch - Remote in Portugal**: - ** Customer Support Agent with Dutch in Portugal**: - ** No Experience Needed: training provided** **Your Responsibilities**: - Arranging service appointments with service centers and dealers - Communication with dealers - Guarantee cases - Towing assistance - Professional...


  • Porto, Portugal Vertente Humana Tempo inteiro

    Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you! Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto. Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections...


  • Porto / Remote, Portugal Randstad Portugal Trabalho remoto Freelance Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for you!We are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projects!We have on-site jobs in Porto and Lisbon, and also...

  • Dutch Customer Support

    3 semanas atrás


    Porto / Remote, Portugal Randstad Portugal Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for youWe are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projectsWe have on-site jobs in Porto and Lisbon, and also...


  • Porto / Remote, Portugal Randstad Portugal Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for youWe are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projectsWe have on-site jobs in Porto and Lisbon, and also...


  • Porto, Portugal Kelly Services-Portugal Tempo inteiro

    Publicado- 29-Aug-2023- Salário- Localização- Porto- Categoria- Permanente- Sector- Apoio ao Cliente e Contact Center- Referência- BBBH627180**Descrição**: **Job Type**: Permanent, Full-time **Job Location**: Porto - Trindade **Workplace**: On-site **Salary**: net monthly amount of 1300€ (includes base salary, holiday and Christmas allowance paid...

  • Customer Support Agents

    4 semanas atrás


    Porto, Portugal Kelly Services-Portugal Tempo inteiro

    **Publicado** - 27-Nov-2023**Salário** **Localização** - Porto**Categoria** - Permanente**Sector** - Apoio ao Cliente e Contact Center**Referência** - BBBH627180**Descrição** **Job Type**: Permanent, Full-time **Job Location**: Porto - Trindade **Workplace**: On-site **Salary**: net monthly amount of 1300€ (includes base salary, holiday and...

  • Customer Service

    Há 1 mês


    Porto, Portugal Transcom WorldWide Tempo inteiro

    **Location**:Portugal, Porto **Job category**:Customer Service Representative (CSR) **Language**:Dutch Spreek je Nederlands en wil je je supertalent laten zien? Dan is dit de juiste baan voor jou! **What is in it for you?** - attractive salary - paid education and care for each individual - we make sure that you start work more ready than ever! -...

  • Customer Service

    Há 1 mês


    Porto, Portugal Transcom WorldWide Tempo inteiro

    **Location**:Portugal, Porto **Job category**:Customer Service Representative (CSR) **Language**:Dutch Spreek je Nederlands en wil je je supertalent laten zien? Dan is dit de juiste baan voor jou! **What is in it for you?** - attractive salary - paid education and care for each individual - we make sure that you start work more ready than ever! -...

  • Customer Service

    4 semanas atrás


    Porto, Portugal Transcom WorldWide Tempo inteiro

    **Location**:Portugal, Porto **Job category**:Customer Service Representative (CSR) **Language**:Dutch Spreek je Nederlands en wil je je supertalent laten zien? Dan is dit de juiste baan voor jou! **What is in it for you?** - attractive salary - paid education and care for each individual - we make sure that you start work more ready than ever! -...

  • Customer Service

    Há 1 mês


    Porto, Portugal Transcom WorldWide Tempo inteiro

    **Location**:Portugal, Porto **Job category**:Customer Service Representative (CSR) **Language**:Dutch Spreek je Nederlands en wil je je supertalent laten zien? Dan is dit de juiste baan voor jou! **What is in it for you?** - attractive salary - paid education and care for each individual - we make sure that you start work more ready than ever! -...


  • Porto, Porto, Portugal Vertente Humana Tempo inteiro

    Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications fieldVertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto.Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical...


  • Porto, Porto, Portugal Vertente Humana Tempo inteiro

    Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto.Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical...


  • Porto, Portugal Vertente Humana Tempo inteiro

    Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field! - Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto. Our client is a global multinational customer experience specialist providing consulting, customer service, sales,...