Dutch Customer Service

7 meses atrás


Porto, Portugal Vertente Humana Tempo inteiro

Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you

Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto.

Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.

Main responsibilities:

- Managing pending situations: exchanges, complaints, returns, among other issues.
- Registration in the system of all requests/changes indicated by the client.

What we are looking for:

- Fluency in Dutch, level C1 (Eliminatory);
- Fluency in English, level B1 (mandatory);
- Excellent verbal and written communication skills;
- Good computer skills from the user's perspective (mandatory);
- Ability to organize and prioritize;
- Ability to work flexibly to business needs and under pressure;
- Reside within a 30 km radius of Greater Porto.

Work schedule:

- Availability to work Monday to Saturday;
- Availability to work between 09:00 and 18:00;
- The schedules are rotating fortnightly;
What we offer:

- Employment contract
- Initial and continue training;
- Multicultural environment;
- Dynamic team;
- Attractive salaries that match your skill set and language;
- Work from Office in Porto.
- Don't you live in Porto? Don't worry We have a realocation plan that will help you in the process of moving to the beautiful city of Porto._

**Tipo de oferta**: Full-time



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