Customer Service Representative with Dutch Language Skills

Há 2 dias


Porto, Porto, Portugal Eurofirms Tempo inteiro

Key Responsibilities:

We are seeking a Customer Service Representative with Dutch Language Skills to join our team at Eurofirms. The ideal candidate will be responsible for:

  • Maintaining a positive and professional attitude towards customers
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Processing customer requests and complaints
  • Tracking and documenting information in our call tracking database

Requirements:

To succeed in this role, you will need:

  • A proficient or bilingual level of Dutch and advanced level of English
  • 6 months – 1 year of customer service experience
  • Call center experience
  • Flexibility in terms of shifts
  • Effective communication and customer care skills
  • Strong computer navigation skills

What We Offer:

As a Customer Service Representative with Dutch Language Skills at Eurofirms, you will enjoy:

  • An attractive local salary package
  • Paid training
  • Relocation package
  • Full-time employment contract
  • Vacation and Christmas bonuses
  • Career path
  • Monthly performance bonuses


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