Customer Service Representative with French Language Skills

Há 5 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

Are you enthusiastic about delivering exceptional customer experiences and fluent in French? We are seeking a dedicated Customer Service Representative to join our team in Porto, Portugal.

As a key member of our customer service team, you will be responsible for providing top-notch support to our customers, addressing their inquiries, and resolving any issues they may encounter.

Main Responsibilities:
• Respond to customer calls with professionalism and empathy, offering tailored guidance and support.
• Deliver personalized solutions to address subscription questions, billing problems, and technical challenges.
• Collaborate with the team to ensure seamless customer service and achieve our customer satisfaction goals.

What You Need:
• Fluency in French at a native or C2 level is required.
• No previous experience in customer service is necessary; we welcome those eager to learn and develop their skills.
• Candidates must possess a valid EU ID or residence card.

Position Details:
• Work Location: Our office in Porto, Portugal, with all work performed on-site.
• Shift Schedule: Rotating shifts from Monday to Saturday, between 7 am and 7 pm.

By joining our team, you will become part of a dynamic and customer-focused organization, renowned for its innovative services and commitment to excellence. You will benefit from thorough training, a competitive benefits package, and ample opportunities for career development.



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