Customer Service Representative with Native French Language Skills

Há 1 mês


Porto, Porto, Portugal Talent Search People Tempo inteiro

We are seeking a highly skilled Customer Service Representative with a native level of French to join our team at Talent Search People.

Our client is a multinational chemical and gas company. It is the world's largest industrial gases company in terms of market share and revenues.

Key Responsibilities:

You will provide assistance to customers by phone, email, or chat for simple and complex questions that impact the company's performance.

You will guide customers through the online store and ensure that customer data is stored accurately and on time.

You will transfer requests to the appropriate department.

Requirements:

  • You have a high school diploma.
  • You can communicate effectively by telephone and email with customers on a daily basis.
  • You have a C2 level in French and B2 in English.
  • You are proactive and determined to respond quickly to actions.
  • You have a basic knowledge of SAP and Office tools.
  • You can work as part of a results-oriented team.
  • You are ready to take on new challenges and actively contribute to the success of the company's digital transformation project.
  • You can collect, interpret, and use data effectively, driving digital transformation.

Benefits:

This is a full-time job with a competitive salary.

You will have a long-term temporary contract directly with the end company.

You will receive an annual bonus and health insurance.



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