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Customer Service Representative with Finnish Language Skills
2 meses atrás
We are seeking a highly skilled Customer Service Representative to join our team at Eurofirms. As a Customer Service Representative with Finnish language skills, you will play a crucial role in delivering exceptional customer experiences and fostering a positive reputation for our company.
Key Responsibilities:
- Respond promptly to customer inquiries in Finnish and English
- Communicate effectively with customers through various channels, including calls, emails, and tickets
- Maintain a positive and empathetic attitude towards customers
- Process customer requests and complaints in a professional and efficient manner
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements:
- Proficient or bilingual level of Finnish and advanced level of English
- 6 months – 1 year of customer service experience
- Call center experience
- Flexibility in terms of shifts
- Effective communication and customer care skills
What We Offer:
- Attractive local salary package
- Comprehensive training and development opportunities
- Relocation package for successful candidates
- Full-time employment contract with excellent benefits