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Customer Service Representative with Finnish Language Skills

2 meses atrás


Porto, Porto, Portugal Eurofirms Tempo inteiro

We are seeking a highly skilled Customer Service Representative to join our team at Eurofirms. As a Customer Service Representative with Finnish language skills, you will play a crucial role in delivering exceptional customer experiences and fostering a positive reputation for our company.

Key Responsibilities:

  1. Respond promptly to customer inquiries in Finnish and English
  2. Communicate effectively with customers through various channels, including calls, emails, and tickets
  3. Maintain a positive and empathetic attitude towards customers
  4. Process customer requests and complaints in a professional and efficient manner
  5. Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction

Requirements:

  • Proficient or bilingual level of Finnish and advanced level of English
  • 6 months – 1 year of customer service experience
  • Call center experience
  • Flexibility in terms of shifts
  • Effective communication and customer care skills

What We Offer:

  • Attractive local salary package
  • Comprehensive training and development opportunities
  • Relocation package for successful candidates
  • Full-time employment contract with excellent benefits