Global Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

We are seeking a skilled Global Customer Service Representative to join our team in Porto, Portugal. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and support.

About the Role:

This position involves providing high-quality customer support by phone, email, and chat to clients from various regions. As a Global Customer Service Representative, you will be responsible for ensuring customer satisfaction and resolving issues efficiently.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and assistance to customers
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed performance metrics and sales targets

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Fluency in Finnish, Swedish, Norwegian, or Dutch language (spoken and written)

What We Offer:

  • A competitive monthly salary of €1,740
  • A meal allowance of €6.41 per day
  • A hybrid working system, combining office and home office work
  • Rotating shifts of 8 hours per day, from Monday to Sunday
  • Ongoing training and development opportunities

Why Join Our Team?

We believe in empowering our employees to grow and develop their careers. As a Global Customer Service Representative, you will have the opportunity to work with a diverse team, learn new skills, and contribute to our company's success.



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