Customer Service Representative in Porto

Há 3 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
Job Summary

We are seeking a highly skilled and customer-focused representative to join our team at Cross Border Talents in Porto.

About the Role

This is an excellent opportunity for someone who wants to develop their skills in customer service while working with a global company. The successful candidate will be responsible for providing exceptional support to customers via phone, email, or chat.

Key Responsibilities:
  • Respond to customer inquiries, concerns, and product-related questions in a timely and effective manner.
  • Maintain accurate records of customer interactions to ensure seamless follow-up and resolution.
  • Collaborate with the team to continuously improve customer service processes and procedures.
Requirements:
  • Fluent German language skills (written and spoken).
  • Previous customer service experience is a plus but not mandatory.
  • Strong communication skills, problem-solving abilities, and a customer-first attitude.
  • Availability to work Monday to Friday with potential future shift work.
What We Offer:
  • Competitive salary: €25,000 - €35,000 per year.
  • Meal Allowance: €7.63 net per working day.
  • The opportunity to work with a dynamic and global company.


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