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Customer Service Representative in Telecommunications
Há 1 mês
We are seeking a skilled Customer Service Representative to join our team in Porto, Portugal. As a representative, you will be responsible for providing high-quality customer support by phone, email, and chat.
The ideal candidate will have excellent communication skills, be proficient in Finnish, Swedish, Norwegian, or Dutch, and possess a strong understanding of customer service principles. If you are interested in working in a fast-paced environment and delivering exceptional customer experiences, we encourage you to apply.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide solutions to customer complaints and issues
- Upsell and cross-sell services to customers
- Collaborate with internal teams to resolve customer issues
Requirements:
- Proficiency in Finnish, Swedish, Norwegian, or Dutch
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
Benefits:
- A competitive monthly salary of €1740
- A meal allowance of €6.41 per day
- A hybrid working system (office and home office)
- Rotating shifts of 8 hours per day, from Monday to Sunday
About Us:
Adecco Prestação De Serviços, Lda is a leading staffing agency in Portugal, dedicated to providing top talent to businesses across various industries. We believe in promoting diversity, inclusion, and equity in the workplace and offer a range of benefits to our employees.
