Customer Service Representative Position in Porto, Portugal

Há 2 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

About the Opportunity

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At Cross Border Talents, we are seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team in Porto, Portugal. As the primary point of contact for our clients, you will be responsible for providing exceptional customer support via phone, email, and chat.

Key Responsibilities:

  • Provide top-notch customer support to clients with product inquiries, troubleshooting issues, and technical concerns.
  • Maintain high levels of customer satisfaction through timely and effective communication.
  • Collaborate with internal teams to resolve complex issues and enhance service delivery.
  • Document customer interactions and feedback to improve service offerings.

Requirements:

  • Fluency in Italian (written and spoken); proficiency in English is a plus.
  • Previous experience in customer service, preferably in the tech or retail industry.
  • Strong problem-solving skills and ability to work under pressure.
  • Excellent communication and interpersonal skills.
  • A positive attitude and passion for helping others.

What We Offer:

  • An attractive salary range of approximately €45,000 - €55,000 per annum.
  • Relocation assistance for candidates moving to Porto.
  • Opportunities for professional growth and development within our dynamic and inclusive work environment.

We look forward to welcoming a talented CUSTOMER SERVICE REPRESENTATIVE to our team in Porto, Portugal.



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