International Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Blu Selection Spain Tempo inteiro
Customer Service Role in Porto

We are seeking an experienced Customer Service Representative to join our team in Porto, Portugal. As a key member of our customer experience team, you will be responsible for providing high-quality support to customers via email, chat, and phone.

About the Job

This is a full-time role with a 6-month contract, requiring 40 hours of work per week. You will work rotative shifts, depending on the project requirements. The salary package includes a competitive gross monthly salary of €1,405 (€950 + €450) plus a daily meal allowance of €7.63, performance bonus, and private health insurance.

If you live outside of Portugal, we offer reimbursement of the first flight ticket up to €400 after 180 days, as well as hotel stay for 28 days. If you live within Portugal, we provide travel reimbursement up to €150 after 90 days, plus hotel stay for 15 days.

In addition to a fully paid training program, professional development opportunities, and career progression, you will have the chance to work in an international environment with a multinational company based in Lisbon.

Requirements
  • Native level in German and advanced English skills
  • Strong critical thinking abilities
  • Interest in social media
  • A reliable and proactive approach to tasks
  • Previous experience in customer service or content moderation is desirable but not required
  • Commitment to providing high-quality, accurate information
  • Willingness to work and live in Porto, Portugal
What's in it for you?
  • Fully paid training, professional development, and career progression
  • Work in an international environment with a multinational company based in Lisbon
  • An interesting work environment in a modern center with an international tea room


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