Customer Support Representative

Há 4 dias


Porto, Porto, Portugal Headhunt International Tempo inteiro

About the Company

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Headhunt International provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders in a great working environment with relaxing break areas.

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Job Summary

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We are seeking a Customer Support Representative to join our team in Athens, Greece. The ideal candidate will have fluent Latvian language skills, excellent communication skills, and sales experience with consumer products and services.

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Responsibilities

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  • Identify customers' needs and deliver appropriate solutions, including sales">
  • Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner">
  • Assist customers to place an order and related issues">
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues">
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible">
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Requirements

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The successful candidate will bring:

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  • Fluent Latvian language skills">
  • Excellent communication skills">
  • Sales experience with consumer products and services">
  • Technical research skills to troubleshoot customer problems">
  • Advanced internet research skills">
  • An empathetic soul with the communication skills that match">
  • A positive and adventurous attitude">
  • A sponge that is willing to soak up all the knowledge and experience we offer">
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Benefits

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We offer a competitive monthly salary + 2 extra salaries per year, health care benefits, numerous other discounts, full training by certified instructors, professional growth & development opportunities, special events as well as community & social responsibility initiatives, free online Greek language courses, and a chance to advance your career and work for a multinational company.

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Salary Information

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The estimated salary for this position is €40,000 - €60,000 per year, depending on qualifications and experience.

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Location

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This role is based in Athens, Greece, and relocation support is provided by the company.

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About You

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We welcome applicants from diverse backgrounds who share our values of innovation, collaboration, and customer satisfaction.

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What We Offer

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At Headhunt International, we strive to create a supportive and inclusive work environment where employees can grow professionally and personally.

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How to Apply

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Please submit your CV for immediate consideration.



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