Customer Support Representative
1 dia atrás
About the Role
We are seeking a skilled Customer Support Representative to join our team at Delagroup. The ideal candidate will have excellent communication skills and be proficient in English at a C1 or C2 level.
Responsibilities
- Provide high-quality customer support via phone, email, and chat
- Resolve customer complaints and concerns in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals
- Stay up-to-date with product knowledge and provide accurate information to customers
Requirements
- Proficiency in English at C1 or C2 level
- Native or C2 level proficiency in Swedish, Dutch, Finnish, or Norwegian
- Experience in customer support, particularly in handling inbound calls and responding to customers via email
- Computer literacy and basic knowledge of software applications
What We Offer
- Relocation assistance (flight ticket, accommodation, and public transport)
- Hybrid work model with the possibility of working from home
- Opportunities for professional growth and development
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