Customer Support Representative

Há 6 dias


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

About the Role

We are seeking a dedicated Customer Support Representative to join our team at Buscojobs Portugal. As a key member of our customer service team, you will play a vital role in providing exceptional support to our clients.

Responsibilities

  • Respond to customer inquiries in a timely and accurate manner, resolving issues efficiently and effectively.
  • Collaborate with other team members to ensure seamless communication and problem-solving.
  • Record customer communications and solutions provided, maintaining accurate records for future reference.
  • Apply creative problem-solving skills to resolve complex customer queries with empathy and professionalism.

Ideal Candidate Profile

To succeed in this role, you will require:

Previous customer service experience, with a proven track record of delivering excellent results.Strong communication skills in English and Norwegian/Swedish languages, enabling effective interaction with customers from diverse backgrounds.A positive attitude, willingness to learn, and ability to work collaboratively as part of a dynamic team.

Benefits and Working Conditions

This is an exciting opportunity to join a multinational company, leader in its market with operations based in Lisbon. Key benefits include:

Ongoing training and development opportunities to enhance your skills and knowledge.Immediate start available, with rotative shifts 24/7 to accommodate varying client needs.Competitive salary: €20,000 - €30,000 per annum, reflecting your value to the team and company success.

Contact Information



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